What are the responsibilities and job description for the Department Lead Service Technician position at Afton Alps?
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
Responsible for overseeing the daily operations of the tune shop, ensuring efficient service and a safe working environment. Duties include supervising technician staff, maintaining safety standards and regulatory compliance, and performing tuning, maintenance, and repairs on skis and snowboards. Also accountable for training, coaching, and scheduling the technician team to support high performance and customer satisfaction.
Job Specifications:
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Starting Wage: $22.00/hr - $23.48/hr
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Employment Type: Winter Seasonal 2025/2026
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Shift Type: Full Time hours available
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Minimum Age: At least 18 years of age
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Housing Availability: No
Job Responsibilities:
Experience & Leadership
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Minimum of two seasons of professional experience as a ski/snowboard service technician.
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Demonstrated leadership in a team-based environment, with the ability to train, mentor, and set quality standards for other technicians.
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1–3 years of supervisory experience or proven ability to lead and communicate effectively.
Technical & Operational Skills
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Strong mechanical aptitude to be able to perform tuning, maintenance, and repairs on skis and snowboards.
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Ability to identify and address operational needs, including tech supply management and equipment readiness.
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Proficiency in maintaining safety standards and ensuring compliance across the technician team
Strategic & Collaborative Mindset
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Collaborate with resort management to align service operations with resort goals.
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Comfortable working in ambiguous, fast-paced environments, with a track record of creative problem-solving and sound judgment
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Other duties as assigned
Job Requirements:
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Ability to stand, move, and work actively in a team-oriented setting for extended periods.
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Willingness to work a flexible schedule, including nights, weekends, and holidays.
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High School Diploma or GED Equivalent; business or technical training preferred
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Strong verbal and written communication skills; fluency in English required.
The expected pay range is $22.00/hr - $23.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 511854
Reference Date: 09/27/2025
Job Code Function: Store Operations
Salary : $22 - $23
