What are the responsibilities and job description for the Premium Expereince Host position at After Midnight Group?
Uptown Kiss is hiring professional and personable hosts for the upcoming rooftop season.
We are looking for individuals who can be the first point of contact for our guests, setting the tone for an exceptional experience. Responsibilities include greeting guests, managing reservations and waitlists, coordinating seating, and communicating effectively with servers, security, and management to maintain smooth flow throughout the venue.
The ideal candidate is organized, friendly, and confident, with strong communication skills and the ability to stay composed in a fast-paced, high-volume environment. Previous host or customer service experience is preferred but not required for the right candidate.
Although this is a fun bar environment, we are looking for candidates who are professional and come to work—this is not the place to be seen and party. We have a strict zero drug and alcohol policy, and all of our team members are committed to providing our guests with the best experience and night out possible.
Candidates must be able to stand for extended periods and maintain a polished, welcoming presence throughout their shift.
If you are reliable, detail-oriented, and enjoy creating great first impressions, we’d love to hear from you.
• Previous work experience as a Host or Server
• Professional appearance and attire required
• Understanding of restaurant/venue etiquette
• Experience in managing reservations, iPad based app experienced preferred
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor your surroundings
• Good physical condition to walk and stand during an entire shift
Responsibilities:
• Represent and uphold a high level of standards
• Welcoming guests to the venue, being the most hospitably first point of contact
• Managing reservations and assisting guests with their reservations
• Escort customers to assigned suites
• Introducing client to Server and communicating special requests or needs
• Utilizing an iPad based reservations app
• Upgrade and sell suites as new reservations
• Maintain a clean reception area
• Answer incoming calls and address customers’ queries
Salary : $17 - $18