What are the responsibilities and job description for the Event Sales Consultant (54578) position at AFR Furniture Rental?
GENERAL DESCRIPTION:
Are you passionate about building relationships? Love meeting new people? Do you like selling that helps others? Are you proactive and love being on the go? Then you've come to the right place. To be considered for this position, you must have several years of relevant sales or event experience. You would need to be a self-motivated and self-directed team player that will join our sales support team. You will work with the Account Executive position as a cohesive sales team to generate new business and grow business on existing accounts through inside sales techniques. Manage the proposal and quote process from initial request through delivery and billing, proactively communicate with clients to generate additional revenue, close business and assist in design for event proposals.
RESPONSIBILITIES:
- Collaborate with and provide support for the outside sales team. Work together to meet monthly goals.
- Provide excellent customer service via phone and email to ensure happy, repeat customers.
- Create presentations for client's event needs, as well as in-person meetings for Account Executive partner.
- Identify and research potential sales leads.
- Managing the sales entry process from start to finish, including initial quote communication, entering the quote information into Order System (NAV), making changes with the client, confirming availability with Operations department, charging credit cards, confirming final details, and managing client's needs for day of delivery.
- Entering information regarding leads, clients, and orders into CRM. Responsible for managing accuracy of CRM.
- Help clients design their events using furniture, suggesting alternative options based on theme, budget, availability, and style.
- Proactively follow up with clients to close all business and generate additional revenue from repeat renters.
- Coordinate with Operations all requests for inventory and scheduling.
- Communicate rental policies to clients. Manage client expectations with clear and consistent communication.
- Attend all Sales/Ops weekly meetings and act as the main coordination point to disseminate necessary information to the operations and delivery teams.
- Attending monthly sales meetings with clients, and quarterly networking events.
- Participate in monthly calls with regional sales team, be open to discussing change, growth, and improvement, and willing to participate in training to better succeed at this role.
- Coordinate aging/billing communication and application.
SKILLS/REQUIREMENTS:
- Must have Event or Hospitality experience.
- Knowledge of Microsoft Office Suite
- Knowledge of Salesforce preferred, but not required.
- High customer service value, and great phone and email communication skills
- Professional and sales forward demeanor
- Ability to problem solve and manage fast paced workflow.
- Teamwork skills are required.
Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
AFR Furniture Rentals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. AFR Furniture Rentals complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AFR Furniture Rentals expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their expected job duties is absolutely not tolerated.
AFR Furniture Rentals will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.