What are the responsibilities and job description for the Logistics Supervisor - Domestic position at AFL?
Job Summary
The Logistics Supervisor provides leadership and direction within the Logistics department to Logistics Analysts and others within their assigned groups on a daily basis to ensure all activities are performed in accordance with corporate logistics procedures. Implements appropriate tracking tools to ensure the achievement of all departmental Key Performance Indicators (KPIs).
Responsibilities
This job description does not constitute a contract between the employee and the employer. Job duties may change at the discretion of the employer, and/or the employer may request that the employee perform duties that are not listed in the job description.
The Logistics Supervisor provides leadership and direction within the Logistics department to Logistics Analysts and others within their assigned groups on a daily basis to ensure all activities are performed in accordance with corporate logistics procedures. Implements appropriate tracking tools to ensure the achievement of all departmental Key Performance Indicators (KPIs).
Responsibilities
- Effectively supervise groups within Logistics to ensure all customer requirements are met.
- Provide guidance on the escalation process. Review processes to ensure adherence to policy and adjust accordingly.
- Review daily workloads to ensure adequate availability of resources. Ensure the development, updates, and maintenance of Standard Operating Procedures (SOPs) and work instructions are complete and can be followed.
- Provide leadership in ongoing cost reduction and continuous improvement programs and projects.
- Anticipate and resolve day-to-day issues, complete root cause failure analyses, and take corrective actions.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, and carriers.
- Communicate freight transportation information to customers or suppliers using transportation management systems, electronic logistics marketplaces, or electronic freight information systems to improve efficiency, speed, or quality of transportation services.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Ability to work well in a fast-paced, ever-changing environment.
- Ability to coordinate schedules and perform managerial duties.
- Strong leadership skills.
- Excellent attention to detail.
- Ability to handle pressure and meet deadlines.
- Bachelor's degree or equivalent work experience.
- Excellent verbal, written, and telephone communication skills.
- 3 years of logistics experience.
- Strong systems skills, including proficiency with integrated software applications.
- Strong critical thinking and problem-solving abilities.
- Computer and software knowledge, including computer processing skills.
- Strong organizational skills.
- Excellent customer service skills.
- Office environment.
- Bachelor's degree or equivalent work experience.
This job description does not constitute a contract between the employee and the employer. Job duties may change at the discretion of the employer, and/or the employer may request that the employee perform duties that are not listed in the job description.