What are the responsibilities and job description for the Office Assistant/Customer Service position at Affordable Trailers?
Job Overview
We are seeking a dedicated and friendly Office Assistant/Customer Service Associate to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions efficiently and accurately while maintaining a clean and organized work environment.
Duties
- Answering phones, taking messages and directing calls
- Greeting customers
- Sorting and distributing incoming mail, email and packages
- Scheduling appointments for service on a calendar
- Process customer purchases using Point of Sale (POS) systems.
- Complete rental and sales paperwork.
- Address customer inquiries and resolve issues in a professional manner.
- Ensure the office and store is clean, organized, and stocked with necessary supplies and parts.
- Order parts through POS and websites, receive and stock.
Qualifications
- Previous experience with Excel a plus
- Strong customer service skills with a focus on creating a welcoming atmosphere.
- Proficiency in basic math skills for accurate cash handling and transaction processing.
- Familiarity with cash registers and POS systems.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Strong attention to detail and organizational skills to maintain a smooth operation.
Join our team as an Office Assistant/Customer Service Associate, where your contributions will help create an enjoyable shopping experience for our valued customers!
Candidate will be working closely with store manager.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $17