What are the responsibilities and job description for the Cutomer Service Representative position at Affordable Service Solutions?
## Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be a dynamic individual with excellent communication skills and a passion for providing exceptional customer service.
## Responsibilities
- Handle inbound and outbound customer calls with professionalism and efficiency
- Assist customers with product inquiries, orders, and issue resolution
- Utilize phone etiquette to ensure positive customer interactions
- Perform data entry tasks accurately and efficiently
- Collaborate with the sales team to meet customer needs
- Analyze customer feedback to improve service quality
## Qualifications
- Proficiency in English; bilingual proficiency is a plus
- Strong communication skills to effectively interact with customers
- Ability to multitask and prioritize workload effectively
- Prior experience in customer service or sales is preferred
- Familiarity with computor scheduling systems is advantageous
Join our team and be part of a supportive work environment where your contributions are valued!
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Richmond, KY 40475 (Required)
Ability to Relocate:
- Richmond, KY 40475: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16