What are the responsibilities and job description for the CUSTOMER SERVICE & SALES SUPPORT COORDINATOR position at Affordable Office Interiors, LLC?
CUSTOMER SERVICE & SALES SUPPORT COORDINATOR
Warehouse of Fixtures TNG | St. Louis, MO (On-Site)
At Warehouse of Fixtures TNG, we help companies create better workplaces while saving time and money through a smarter approach to office furniture.
We are a growing, third-generation family-owned company with one of the largest in-stock office furniture inventories in the region, serving businesses locally and nationwide. From planning and design through installation, we help clients create high-impact workspaces using a mix of new, pre-owned, and refurbished furniture solutions.
We are looking for a high-energy, organized, and solutions-oriented Customer Service & Sales Support Coordinator to join our team in St. Louis.
This is not a “sit back and answer phones” role.
We are looking for someone who takes initiative, solves problems, communicates confidently, and genuinely cares about creating a great customer experience.
If you are someone who notices issues before others do, jumps in to help, and thrives in a fast-paced environment where no two days are the same, we want to meet you.
What You’ll Do
- Greet customers and visitors in our showroom and office
- Answer inbound phone calls and direct inquiries professionally
- Support the sales team with small order entry and administrative coordination
- Assist with customer communication and follow-up
- Help resolve issues quickly and professionally
- Coordinate internally with sales, operations, scheduling, and customer service teams
- Identify opportunities to improve processes and customer experience
- Take ownership of tasks and help keep projects moving forward
What We’re Looking For
- Prior customer service or administrative support experience
- Strong communication and problem-solving skills
- Positive attitude and professional presence
- Highly organized with strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Self-starter mentality with initiative and accountability
- Comfortable learning systems and processes quickly
- Team player who enjoys helping customers and supporting others
Why Join Warehouse of Fixtures?
- Growing company with room for advancement
- Fast-paced environment where your ideas and initiative matter
- Collaborative team culture with strong leadership support
- Opportunity to make a visible impact on customer experience
- Stable, established third-generation family business
- Competitive compensation and benefits package
If you are looking for a role where you can grow, contribute, solve problems, and help create exceptional customer experiences, we’d love to hear from you.