What are the responsibilities and job description for the Accounts Receivables Clerk position at Affordable Auto Glass?
ACCOUNTS RECEIVABLE CLERK
EDUCATION AND EXPERIENCE High School Diploma or GED required 3-5 years collections experience Knowledge of collections and accounts receivables procedures and some accounts payables. Quickbooks Online Knowledge a must
Phone-related customer service
JOB REQUIREMENTS Quickbooks Online Knowledge a must. Bilingual – English and Spanish. Negotiation skills and assertiveness. Ability to use phone and computer systems. Commitment to excellent customer service. Excellent oral and written communication skills. Strong listening/comprehension skills. Ability to prioritize and manage multiple responsibilities. Deadline oriented and able to work under pressure
Attention to detail and able to multitask
Pleasant, Positive and Cheerful Disposition
DUTIES AND RESPONSIBILITIES Send monthly Statements. Prepare checks for bank deposits and run to bank when needed. Oversee all Receivables and post all payments. Locate and monitor overdue accounts. Create reports. Consistent follow-up with clients until money is collected. Some Accounts Payables tasks. Perform miscellaneous light clerical and administrative duties such as filing, scheduling, answering phones, etc.
Must communicate & follow up effectively with direct supervisor regarding customer accounts on a timely basis. Handles various collections-focused phone calls and emails. Resolves customer questions, complaints and collections inquiries in a professional, helpful manner. Utilizes computer system to verify and document customer requests. Maintains and updates customer information about financial status of customers and status of collection efforts. Calmly attempts to resolve and de-escalate any issues, may require physical visits when needed. In addition, assist with office phones and customer service.
CONDITIONS Work Environment is in a climate controlled office with adjacent warehouse.
Constant usage of phone and computer systems
PHYSICAL DEMANDS Constant, sedentary work.
SALARY AND SCHEDULE
$20.00 / $25.00 per hour (depending on experience level)
Monday thru Friday 8 am – 5 pm
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer – Veterans/Disabled
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Paid sick time
- Paid time off
Physical Setting:
- Office
Experience:
- Accounts receivable & Collections: 1 year (Required)
Work Location: In person
Salary : $20 - $25