Demo

Peer Support Specialist

Affirmative Family Care Services
Eden, NC Full Time
POSTED ON 5/2/2026
AVAILABLE BEFORE 7/1/2026

Job Summary
Overview:

- Be willing to travel to work with Clients in homes or where ever they maybe.

The Certified Peer Support Specialist (CPSS) roll provides recovery/oriented support services to individuals receiving behavioral health and/or substance use treatment. Using lived experience and professional training, the CPSS promotes self/advocacy, wellness, stability, and community integration.

The CPSS works collaboratively with the clinical and case management team to support clients in achieving their personal recovery goals.

Key Responsibilities

1. Peer Support & Recovery Services

  • Provide one-on-one and group peer support services.
  • Share lived experience appropriately to promote hope and resilience.
  • Assist clients in developing recovery, wellness, and self-care plans.
  • Encourage independent living skills and self-advocacy.
  • Support clients in managing symptoms and daily stressors.

2. Care Coordination & Community Support

  • Assist clients with accessing community resources (housing, employment, benefits, education, healthcare).
  • Support attendance at medical, therapy, and social service appointments.
  • Help clients build natural support systems (family, peers, community groups).
  • Facilitate referrals and follow-ups as needed.

3. Documentation & Compliance

  • Complete accurate, timely service notes and documentation.
  • Maintain compliance with Medicaid, state, and agency standards.
  • Protect client confidentiality HIPAA.
  • Participate in audits, reviews, and quality assurance processes.

4. Team Collaboration

  • Participate in treatment team meetings and case reviews.
  • Communicate effectively with therapists, case managers, and supervisors.
  • Assist in developing person-centered service plans.
  • Support agency goals and performance standards.

5. Advocacy & Education

Educate clients on recovery principles and self-management strategies.

  • Advocate for client rights and access to services.
  • Promote cultural competence and trauma-informed care.
  • Provide outreach and engagement services when needed.

Required Qualifications

  • High School Diploma or GED (required)
  • Current Certified Peer Support Specialist (CPSS) Certification (State-approved)
  • Lived experience with mental health and/or substance use recovery
  • Minimum 1 year of recovery stability (or per state guidelines)
  • Valid driver’s license and reliable transportation (if required)
  • Ability to pass background and credentialing requirements

Preferred Qualifications

  • Associate’s or Bachelor’s degree in Human Services, Psychology, Social Work, or related field
  • Experience working in community mental health or substance use programs
  • Knowledge of Medicaid and managed care systems
  • Experience working with high-risk or vulnerable populations (veterans, homeless, justice-involved, etc.)

Required Skills & Competencies

  • Strong interpersonal and communication skills
  • Ability to build trust and rapport
  • Professional boundaries and ethical judgment
  • Time management and organization
  • Basic computer and EHR documentation skills
  • Crisis intervention and de-escalation skills
  • Cultural sensitivity and empathy

Work Environment & Physical Requirements

  • Community-based and office settings
  • Travel to client homes and community locations
  • Ability to sit, stand, walk, and drive for extended periods
  • Ability to manage stressful or emotionally demanding situations

Performance Expectations

  • Meet productivity and service delivery standards
  • Maintain certification and required continuing education
  • Demonstrate professionalism and ethical conduct
  • Participate in supervision and training
  • Maintain accurate documentation and compliance

Job Types: Full-time, Part-time, Contract

Work Location: In person

Pay: $17.50 - $18.50 per hour

Work Location: In person

Salary : $18 - $19

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