What are the responsibilities and job description for the Targeted Case Manager - Adult Mental Health position at Affinity Residential Care?
Company Summary:
Affinity Residential Care is a Bloomington-based organization working to holistically enhance the quality of life for people in our community with mental and physical disabilities. We provide a variety of services meant to help the people we serve reach their greatest potential.
Job Summary:
Our adult mental health Target Case Managers play a vital role in supporting adults living with Serious and Persistent Mental Illness (SPMI). You will partner with individuals to navigate the mental health system, facilitate access to medically necessary services, and promote recovery-oriented outcomes. This role requires a clinical lens to assess functional impairments, monitor psychiatric stability, and provide crisis intervention support. This is a community-based role requiring frequent in-home and community visits. It requires strong clinical judgment, crisis de-escalation skills, and meticulous documentation.
Job Responsibilities:
- Conduct comprehensive functional assessments to determine medical necessity for TCM services.
- Develop person-centered Individual Community Support Plans (ICSP) that address functional impairments and recovery goals.
- Collaborate with multidisciplinary treatment teams, including psychiatrists, therapists, and crisis responders, to ensure integrated care.
- Identify and connect individuals with providers who can meet their assessed needs.
- Maintain ongoing communication with individuals, families, and providers to address evolving needs and psychiatric stability.
- Complete face-to-face visits in the individual’s home or another safe community location at least monthly (or as required by county/state mandates).
- Ensure all services meet the individual’s preferences and comply with county, state, and federal policies.
- Provide timely crisis intervention, including safety planning and coordination with emergency services when necessary.
- Advocate for each individual’s needs, goals, and independence—including their right to make informed risks.
- Maintain the "Golden Thread" of documentation: ensuring that Diagnostic Assessments, ICSPs, and progress notes are clinically linked and compliant with state and county standards.
- Stay current with updates or changes from DHS, counties, and other governing agencies.
Job Requirements:
- Education: Bachelor’s degree in social work, psychology, nursing, human services, or a related field; OR
- A bachelor’s degree in any field plus one year of experience as a case manager, care coordinator, or social worker in a private or public service agency.
Preferred Qualifications:
- Experience working with adults with Serious and Persistent Mental Illness (SPMI).
- Understanding of the Minnesota Department of Human Services (DHS) mental health statutes and Targeted Case Management (TCM) documentation requirements.
- Strong written and verbal communication skills; ability to document clinical observations accurately.
- Ability to maintain professional boundaries, work independently, and navigate change with flexibility.
- Intermediate computer skills and proficiency in using an EHR (electronic health record) system.
- Valid driver’s license and auto insurance (travel in the Twin Cities and occasional travel outside metro required); ability to pass a DHS background study.
We are an equal opportunity employer. If you are interested in the position, please submit your resume to be considered. Thank you!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- serious and persistent mental health support: 1 year (Preferred)
Ability to Commute:
- Bloomington, MN 55420 (Preferred)
Work Location: In person
Salary : $50,000 - $60,000