Assistant Manager at The Crossing and Terra Lofts

Locations: Two apartment communities with a total units of 182.

• The Crossing: 441 S 69th Place, Ridgefield, WA 98642 https://thecrossingridgefield.com/
• Terra Lofts: 1103 NE 83rd St., Vancouver, WA 98665 https://terraloftsnw.com/

• Competitive hourly pay range of $24.00 - $24.00
• Monthly transportation allowance of $200.00
• Leasing and renewal commission opportunities
• 20% employee rent discount available
• 401k enrollment program available
• Life Balance Program access for associate-only discounts

Administrative:

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Attend training and development seminars

Operational & Financial:

• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Maintain resident occupancy of 95%
• Ensure the timely collection of rent and other ancillary revenue
• Assist Property Manager with delinquency process
• Assist Property Manager with processing vendor invoices

• Other duties as assigned by Property Manager

Resident Experience:

• Engage with your prospective and current tenants using a professional and courteous approach
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Complete quality assurance calls following up on completed work orders
• Facilitate resident events

• Authorization to work in the United States
• High School Diploma or equivalent
• 1 years of experience in multi-family property management
• Yardi Voyager and CRM experience preferred
• Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

• Approximately 80% in office environment using a computer and phone
• Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways

• Ability to carry or move objects weighing up to 20 pounds

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”