What are the responsibilities and job description for the Office Compliance Associate position at Affinity caregiver llc?
About Us
Affinity Caregiver LLC is a home and community-based services provider dedicated to providing compassionate, person-centered care throughout the Metro. Our mission is to empower individuals to live safely, independently, and with dignity in their homes and communities.
We are seeking an organized and dependable Office Compliance Associate to support our day-to-day compliance and office operations, with a primary focus on Electronic Visit Verification (EVV), staff timekeeping, shift documentation, staff training, and front-office support.
Position Summary
The Office Compliance Associate is responsible for monitoring EVV records, auditing staff hours and shift documentation, assisting employees with EVV-related issues, and helping ensure documentation is accurate and compliant.
This position also provides EVV training and ongoing support to staff while assisting with reception and general office responsibilities. The ideal candidate is detail-oriented, organized, comfortable working with electronic systems, and able to communicate professionally with employees, clients, families, and visitors.
Key Responsibilities
- Monitor staff EVV records for missed punches, incorrect clock-ins/outs, overlapping shifts, late punches, and other discrepancies
- Assist staff with properly clocking in and out through the organization’s EVV system
- Review and follow up on EVV exceptions and assist staff with correcting errors
- Conduct routine audits of staff hours worked and EVV records
- Audit staff shift notes to ensure documentation is complete, accurate, timely, and consistent with services provided
- Compare scheduled hours, EVV records, and shift documentation to identify discrepancies
- Follow up with staff regarding missing or inaccurate EVV entries and documentation
- Maintain organized EVV audit, compliance, and training records
- Provide EVV training to new and existing staff
- Provide one-on-one assistance to employees experiencing EVV or clock-in/clock-out issues
- Conduct refresher training when recurring compliance or documentation issues are identified
- Escalate recurring or significant compliance concerns to management
- Greet and assist visitors, employees, clients, and families professionally
- Answer and direct incoming phone calls
- Receive and distribute mail, deliveries, and office correspondence
- Assist with filing, scanning, copying, data entry, and other administrative duties
- Maintain confidentiality of employee, client, and organizational information
- Provide general administrative support to office staff and management as needed
Qualifications
- Bachelor’s degree required
- Minimum of 1 year of relevant professional experience in administration, healthcare, human services, compliance, office operations, or a related field
- Previous experience with EVV, employee timekeeping, or service documentation preferred
- Strong computer and data-entry skills
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Strong verbal and written communication abilities
- Ability to identify discrepancies and follow through until issues are resolved
- Comfortable communicating with employees regarding documentation corrections and compliance requirements
- Ability to learn and navigate EVV, electronic documentation, and timekeeping systems
- Dependable, professional, and able to maintain confidentiality
- Experience in healthcare, home care, disability services, or human services is preferred
- Experience auditing employee time records or service documentation is a plus
- Experience providing staff training or technical assistance is a plus
- Language Preference: Candidates who are bilingual or multilingual are encouraged to apply — especially those fluent in Hmong, Karen, or Spanish
Schedule & Pay
- Schedule: Monday–Friday, 9:00 AM – 5:30 PM
- Compensation: $25–$26 per hour, depending on experience
- Location: Minneapolis, MN (on-site)
Why Join Affinity Caregiver LLC?
- Supportive, team-oriented workplace
- Opportunities for career growth and professional development
- Hands-on experience in healthcare compliance and operations
- Meaningful work supporting quality services for individuals in the community
- Positive and inclusive company culture
Pay: $25.00 - $26.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Paid time off
Education:
- Bachelor's (Required)
License/Certification:
- Driver License (Required)
Work Location: In person
Salary : $25 - $26