What are the responsibilities and job description for the Front Office Medical Assistant – Urgent Care position at AFC Urgent Care of Agoura Hills?
Front Office Medical Assistant – Urgent Care
About the Role
American Family Care (AFC) Urgent Care is hiring a full-time Front Office Medical Assistant to deliver exceptional patient experiences and lead our front-desk operations. If you are dependable, sharp with details, and thrive in a fast-paced clinical environment, we want to hear from you!
Key Responsibilities
- Patient Experience: Greet patients, manage phone inquiries, assist with follow-ups, and ensure a smooth, welcoming intake process.
- Front Desk Operations: Fast and accurate patient registration, insurance verification, chart management, and daily clinic opening/closing setup.
- Financial Handling: Collect copays/balances, process payments accurately, and balance daily batch reports.
- Specialized Workflows: Execute protocols for Occupational Health and Workers’ Compensation patients.
What You Bring
- Education: Medical Assistant Diploma required (High School Diploma or equivalent).
- Experience: Urgent Care or Family Medicine front desk experience preferred.
- Skills: Proficient with EHR systems and Microsoft Office; strong phone etiquette and multitasking ability.
- Attributes: Reliable, detail-oriented, professional, and patient-focused.
Schedule & Environment
- Location: On-site / Full-Time
- Clinic Hours: Mon–Fri: 8:00 AM – 8:00 PM | Sat–Sun: 8:00 AM – 5:00 PM
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $23 - $25