Quality Management System Coordinator

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Mission: To execute the operating model consistently by delivering for customers every day.

The QMS Coordinator supports the development, implementation, centralization, standardization, administration, and continuous improvement of the company's enterprise Quality Management System (QMS).

This role coordinates QMS documentation, audits, corrective actions, training, metrics, certifications, and quality initiatives across the organization.

Working cross-functionally with Quality, Operations, Supply Chain, Engineering, Sales/Commercial, and other stakeholders, the QMS Coordinator helps standardize processes, strengthen quality system compliance, and provide the tools and visibility needed to support effective quality ownership and continuous improvement.

KEY RESPONSIBILITIES

• Enterprise QMS Centralization and Standardization: Support the Corporate QMS Leader in the development and implementation of a standardized enterprise Quality Management System.
• Document and Record Control: Coordinate the enterprise document and record control process to ensure QMS documented information remains accurate, current, approved, accessible, and appropriately controlled.
• QMS Process Deployment: Support process owners with the deployment of standardized enterprise quality The Coordinator will help maintain process documentation, implementation tools, deployment schedules, training materials, and evidence of implementation.
• Internal and External Audit Coordination: Support development and administration of the enterprise internal audit program.
• Corrective Action and Continuous Improvement Coordination: Support disciplined corrective action management across the enterprise. The position coordinates and facilitates corrective action discipline but does not replace process-owner accountability for resolving issues.
• Certification and Standards Management: Support enterprise certification activities and compliance with applicable management-system requirements.
• QMS Training and Competency Administration: Coordinate enterprise QMS training and awareness activities.
• Management Review and QMS Performance Reporting: Support preparation and administration of enterprise management review and QMS performance reporting.
• QMS Governance and Administration: Support the operating rhythm and governance of the enterprise QMS.
• Cross-Functional Support: Work collaboratively with Quality, Operations, Supply Chain/Procurement, Sales/Commercial, Engineering, IT, HR, and other functions to support effective QMS implementation.
• Follow applicable policies, procedures, and work
• Support department and continual improvement
• Execute all other duties as required.

PERFORMANCE/PROFESSIONAL SKILLS EXPECTATIONS

This position is expected to meet the following expectations:

• Customer Focus -- Demonstrates a commitment to providing professional, responsive, and courteous service to customers and internal stakeholders.
• Accuracy and Attention to Detail -- Completes work accurately, thoroughly, and in accordance with established procedures and requirements.
• Communication -- Communicates clearly, professionally, and in a timely manner with customers, vendors, coworkers, and management.
• Organization and Time Management -- Effectively prioritizes responsibilities, manages multiple tasks, and meets established deadlines.
• Teamwork and Collaboration -- Works cooperatively with others and contributes to a positive, respectful, and productive work environment.
• Accountability -- Takes ownership of assigned responsibilities, follows through on commitments, and promptly addresses issues or concerns.
• Problem Solving -- Identifies problems, evaluates available information, and takes appropriate action or seeks assistance when necessary.
• Professionalism -- Maintains a professional attitude, appearance, work ethic, and conduct consistent with company expectations.
• Quality and Compliance -- Follows applicable company policies, procedures, work instructions, and ISO-related requirements and maintains accurate documentation.
• Continuous Improvement -- Identifies opportunities to improve processes, efficiency, accuracy, customer service, and overall business performance.
• Confidentiality and Integrity -- Protects confidential information and conducts all business activities with honesty, integrity, and sound judgment.

WORK ENVIRONMENT

Environment: Manufacturing/Office/Hybrid/Onsite

Physical Requirements: Ability to sit and work at a computer for extended periods, frequent use of keyboard, mouse, telephone, and other office equipment in an indoor climate-controlled setting, moderate standing, walking, bending, squatting, and occasional lifting of up to 10 pounds from floor to desk height and minimal overhead lifting

PPE: As required by specific site

Travel Requirements: 10-20%, or as needed

QUALIFICATIONS & COMPETENCE

Education: Bachelor's degree in Quality, Engineering, Business, Operations, Supply Chain, Distribution, or a related field preferred.

Experience:

• 3--5 years of experience supporting Quality Management Systems, quality assurance, document control, compliance, or related activities.
• Experience working within an ISO 9001 and AS9100-certified environment.
• Experience supporting multisite organizations preferred.
• Experience with QMS documentation and document-control systems
• Experience supporting internal or external audits.
• Experience coordinating corrective actions and tracking actions to closure.
• Experience working cross-functionally with Operations, Supply Chain, Engineering, Sales, and Quality organizations.
• Experience with QMS centralization, harmonization, acquisition integration, or multisite standardization strongly preferred.
• Experience with eQMS applications/system deployment and
• Experience with AS9100 is strongly preferred, particularly when supporting Aerospace & Defense operations.
• Exposure to other applicable automotive, aerospace, defense, or medical quality requirements is beneficial.

Knowledge & Skills:

• ISO 9001 & AS9100
• Document and record control
• Internal auditing
• Corrective action and root-cause analysis
• Risk-based thinking
• Management review
• Supplier quality
• Training and competency
• Quality performance measurement
• Data analysis and reporting tools
• Workflow and action-tracking systems
• Electronic QMS/document management systems
• Power BI or similar visualization tools is
• Microsoft Office Products
• ERP Systems

Certifications/Licenses: N/A

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Duties and responsibilities may be modified as business needs change.

Salary Target: 50-70k

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

We are an Equal Opportunity employer, including individuals with disabilities and protected veterans.