Jr. Multifamily Salesperson

AMERICAN DRAPERY BLIND & CARPET INC. dba AFB Floors 

POSITION SPECIFICATIONS: Junior Multifamily Salesperson, Exempt

DEPARTMENT: Sales

REPORTS TO: Director of Sales

SUPERVISES: N/A

PAY RANGE: $50-$60k

About AFB Floors:
We are a leading provider of flooring products to multifamily and commercial owners, managers, and developers. At AFB Floors, we prioritize a Core Purpose of creating beautiful interiors for rental properties, built upon our Core Values.

Core Values:

• Determined – Exhibit a tenacious work ethic, a distaste for failure, and intense desire to achieve success with a personal stake in the company’s performance.
• Accountable – Embrace our collective commitments to each other, recognizing each contribution builds reliability and trustworthiness.
• Evolving – Question the status quo, elevate our standards, welcome challenges, and be proud of what we’re building.
• Urgent – Recognize that success depends not only on strategic planning but also on swift and effective execution.

Compensation:

• Base Salary: $50,000–$60,000 annually, depending on experience and qualifications.
• Commission Eligibility: Limited incentive-based bonuses tied to activity, learning milestones, and team goals during the development phase. These bonuses are tied to sales programs and contests and may not be available year-round.
• Growth Path: Upon meeting defined performance benchmarks and readiness criteria, the role may transition into a full Salesperson position. As your earned commissions consistently exceed the value of your salary guarantee, the position transitions to a 100% commission compensation model. This structure is designed to reward strong producers by removing income caps and maximizing earning potential.
• Earning Potential: Advancement into a full Salesperson role offers long-term earning potential of $125,000–$250,000 annually based on performance.

Territory & Work Location: Assigned to support a defined multifamily territory with the assistance of a senior salesperson. Work is primarily conducted on the road, visiting properties and customers. Must live within reasonable proximity to the assigned territory. Driving is an essential job function.

Basic Function: The Junior Salesperson is an entry-level, customer-focused sales development role centered on maintaining, strengthening, and reactivating customer relationships within a defined multifamily territory. This position is ideal for individuals with limited sales or industry experience who demonstrate strong interpersonal skills, organization, and a genuine desire to deliver exceptional customer service. Over time, the Junior Salesperson will progress toward increased sales responsibility and independence, with a clear pathway into a full Salesperson role.

Core Competencies: This role emphasizes relationship management, customer retention, and account reactivation while building foundational sales skills under the guidance of senior sales leadership.

Primary Role & Responsibilities:

Individual Sales & Gross Margin Development

• Develop and implement strategies, with guidance from sales leadership, to achieve individual sales and gross margin goals.
• Understand performance metrics, review results regularly, and adjust tactics to meet or exceed expectations.
• Learn to identify upsell and cross-sell opportunities that align with customer needs and company objectives.

Individual Account Management & Customer Relations

• Visit existing customers regularly to ensure they are receiving outstanding service and to address any concerns or feedback.
• Partner with senior salesperson to support customer needs.
• Engage with previous or inactive customers to understand their needs and work toward reactivating them as active clients.
• Serve as a trusted point of contact, ensuring customers feel valued, supported, and appreciated.
• Proactively identify opportunities for upselling or cross-selling products and services that meet customer needs.
• Collaborate with internal teams to resolve customer issues promptly and effectively.
• Maintain accurate and timely records of customer interactions, activity, and feedback in the CRM.

Scheduling Support & Internal Coordination

• Collaborate with customers to align measurements, deliveries, and installations with desired timelines.
• Communicate schedule changes promptly and clearly to internal teams to ensure smooth operations.
• Coordinate with operations, scheduling, and leadership to resolve customer concerns efficiently

Individual Marketing & Prospecting Activities

• Utilize internal marketing tools to keep customers informed about products, services, and promotions.
• Participate in property visits, follow-ups, and prospecting activities within the assigned territory.
• Learn how to analyze marketing and activity data to refine outreach efforts and improve effectiveness over time.

Template Creation, CRM & Documentation Accuracy

• Create clear and accurate templates to streamline the ordering process and enhance internal team understanding.
• Maintain templates to ensure they are current, user-friendly, and aligned with company branding and standards.
• Maintain accurate CRM records of customer interactions, feedback, and activity to support reporting and decision-making.

Qualifications:

• Prior experience in customer relations, service, sales, or a related field preferred but not required.

• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Customer-first mindset with a passion for delivering exceptional service.
• Organized, detail-oriented, and capable of managing multiple tasks and follow-ups.
• Proactive problem-solver who takes initiative to address customer concerns.
• Valid driver’s license with a clean driving record; ability to travel throughout the assigned territory.
• Coachable attitude with a willingness to learn the flooring industry, sales process, and AFB systems.

Physical/Sensory Requirements:

• Ability to exert 20-50 pounds of force occasionally and/or 10-25 pounds of force frequently.
• The employee is required to use hands and fingers for tasks and occasionally stand, walk, stoop and reach.
• Noise levels may vary from moderate to noisy.

• Ability to lift, carry, push, or pull objects as part of the duties.
  • For more information regarding the work environment, physical, and mental requirements, please contact AFB Floors hiring manager

Benefits:

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Paid Vacation
• Paid Training
• Life Insurance
• Health Savings Account
• Parental Leave
• Work from home flexibility when not in the field

Equal Opportunity Statement: AFB Floors is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Accommodations are available upon request in accordance with the Americans with Disabilities Act and Washington State law

Washington State Transparency Law:

AFB Floors follows the Washington State Pay Transparency Law effective July 2025

Salary : $50,000 - $60,000