Patient Care Specialist

ABOUT US

Aesthetica Medical Spa is located in Pleasant Grove. We are a professional and customer-centric company. Our goal is to be the best Medical Spa in Utah delivering real results and amazing customer service to our customers.

Our work environment includes:

• Growth opportunities
• Modern office setting
• Energetic atmosphere
• On-the-job training

The Patient Care Specialist position provides a friendly and efficient patient and guest experience. Responsible for answering telephones, greeting customers, directing and responding to new patient leads, handling in-person transactions, maintaining patient files and distributing daily correspondence.

IMPORTANT: If you don't include your resume with your application your application will not be reviewed.

EDUCATION AND EXPERIENCE:

• High school diploma.
• Computer skills including Google Workspace, email, texting including basic typing, English and mathematical skills.
• Experience in a similar capacity involving direct communication with the public, preferably in a medical or retail setting.

ESSENTIAL SKILLS AND ABILITIES:

• Pleasant, outgoing personality and disposition.
• Superior interpersonal and communications skills.
• Outstanding telephone manner.
• Exceptional personal organizational skills.
• Ability to convey a positive attitude in all dealings with others, whether patients or staff members.
• Outstanding listening skills and ability to empathize with others.
• Takes initiative to solve problems and complete projects.
• Appropriate sense of discretion in dealing with varied and difficult situations.
• English and Spanish fluency is a huge plus.

RESPONSIBILITIES:

• Greets and orients patients as they arrive for their appointments.
• Answers the phone in a friendly and helpful manner.
• Maintains organized patient files.
• Confirms with each patient upon each visit that patient information on file with the practice is accurate and up-to-date. Accurately records updates and corrections as needed.
• Assists patients as they check out, i.e., scheduling next appointment, accepting payment, etc.
• Patient scheduling, appointment reminders and follow up.
• Manage new patient leads and emails.
• Maintains proper office opening and closing procedures.'

Additional Compensation:

• Commissions
• Service and product discounts

Work Location:

• One location

Schedule:

• Monday to Friday plus alternating Saturdays

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $17 - $18