Service Manager

READ THIS FIRST

This is not an entry-level role.
This is not a “learn as you go” position.

You MUST have experience as a Shop Foreman and/or Service Advisor in an automotive repair environment.

If you haven’t led in a shop, managed workflow, and handled clients directly—this is not the role for you.

WHO WE ARE

Aeschbach Automotive is a fast-growing, woman-led shop in Middleton, WI.

We’re building something BIG:

• $3.5M shop
• High standards
• No shortcuts
• Education-first approach

We have the demand.

Now we need the right leader to bring it all together.

WHAT THIS ROLE REALLY IS

You are stepping into a leadership position that replaces the owner in daily operations.

You will:

• Lead service advisors
• Run workflow and production
• Own communication between techs and clients
• Drive revenue and performance

You are the one who makes the shop run right.

WHAT YOU WILL OWN

• Advisor performance (sales, follow-up, communication)
• Shop workflow (no bottlenecks, no delays)
• Parts ordering job progression
• Client experience from start to finish
• Daily production and revenue

If something is off—you fix it.

WHO YOU ARE

You are NOT passive.

You are:

• A proven leader (you’ve done this before)
• A closer (you can turn inspections into approved work)
• A systems thinker (you create order, not chaos)
• A problem solver (you don’t wait—you act)
• A standard setter (you hold the line)

You:

• Follow through on everything
• Communicate clearly with everyone
• Hold people accountable (including yourself)
• Move fast and stay organized

REQUIRED EXPERIENCE (NON-NEGOTIABLE)

• Previous Shop Foreman and/or Service Advisor experience
• Experience managing technicians and workflow
• Strong understanding of automotive repair processes
• Proven ability to communicate with clients and close work

If you haven’t done these things before—this is not the role.

TECH & TOOLS

• Comfortable with shop management systems (Tekmetric or similar)
• Strong with computers, texting, and digital communication
• Open to using AI tools like ChatGPT to improve speed and communication

WHAT SUCCESS LOOKS LIKE

• Advisors are consistent and producing
• Technicians are supported and not frustrated
• Jobs move efficiently through the shop
• Clients trust the process and approve work
• Revenue increases and chaos decreases

WHAT YOU GET

• $120K–$150K earning potential (performance-based)
• No weekends
• High-performing team
• A shop that does things the RIGHT way
• The opportunity to help scale a $3M business

FINAL FILTER

If you:

• Avoid accountability
• Struggle to lead people
• Need constant direction
• Want a slow-paced environment

This is not for you.

If you:

• Want to lead
• Want to win
• Want to build something real

Apply now.

Pay: $90,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Work Location: In person

Salary : $90,000 - $140,000