Inside Sales Manager

COMPANY SUMMARY

Aero Industries, Inc., is a global leader in the manufacturing of tarp systems and trailer accessories with more than 90 products patented. With a long track record of success, a reputation for superior capabilities, and long-standing customer relationships, Aero represents a compelling platform for growth.

Headquarters in Indianapolis, Indiana, Aero also serves customers through satellite locations in Omaha, NE, and Kent, OH, as well as a nationwide network of dealers. We operate a fast-paced manufacturing environment focused on safety, quality, delivery, cost control, and continuous improvement. This 80 year-old, family-owned business has endured through a dedicated workforce and a commitment to support its employees.

To learn more about playing for Team Aero, visit www.aeroindustries.com

PURPOSE AND SCOPE

The Inside Sales Manager is responsible for leading, optimizing, and transforming Aero’s Inside Sales function to drive revenue growth, enhance customer experience, and improve operational efficiency.

This role combines day-to-day sales leadership with strategic transformation initiatives. The Inside Sales Manager will build a territory-aligned, technology-enabled, performance-driven team that partners closely with Outside Sales, Operations, Marketing, and Customer Experience.

This description is not intended to be an exhaustive list of all responsibilities, duties, or skills required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Sales Leadership & Execution

·        Develop and execute inside sales strategies aligned with company revenue goals.

·        Lead, coach, and develop a high-performing inside sales team to consistently meet or exceed performance metrics.

·        Conduct performance reviews, provide ongoing feedback, and implement structured development plans.

·        Establish clear KPIs and accountability standards across the team.

Organizational Development & Process Optimization

·        Align Inside Sales resources with defined territories and Outside Sales partners.

·        Standardize processes to improve order flow, response times, and customer satisfaction.

·        Identify and implement technology, automation, and CRM enhancements to drive efficiency and visibility.

·        Continuously evaluate workflows to eliminate bottlenecks and improve scalability.

Cross-Functional Partnership

·        Collaborate with Marketing to support lead generation, campaigns, and customer engagement initiatives.

·        Partner with Operations to ensure alignment on delivery expectations and customer commitments.

·        Build strong internal relationships to support seamless customer experience.

Customer & Market Focus

·        Maintain and strengthen relationships with key accounts and strategic prospects.

·        Analyze sales data and market trends to identify opportunities, risks, and areas for improvement.

·        Stay informed of industry developments and competitive activity.

Culture & Leadership

·        Foster a collaborative, accountable, and growth-oriented team environment.

·        Promote a culture of continuous improvement, professionalism, and customer focus.

·        Model Aero’s Leadership Framework in all areas of responsibility.

In executing the responsibilities above, the Inside Sales Manager will be responsible for reshaping the inside sales organization:

·        Support alignment of Inside Sales resources with defined sales territories and Outside Sales partners.

·        Identify opportunities to standardize processes and introduce technology or automation that improves order flow and customer responsiveness.

·        Coach and develop team members with an emphasis on skill progression, cross-functional knowledge, and long-term career growth.

Aero’s Leadership Framework:

·        Leading Self–Managerial Courage; Command Skills and Driving for Results;

·        Leading Teams – Building Effective Teams; Influencing & Motivating Others; Organizational Awareness; Process Management.

·        Leading the Business – Business Acumen; Customer Focus; Strategic Agility; Delegating & Directing Others.

QUALIFICATIONS

Education & Experience

·        Bachelor’s degree in Business, Marketing, or related field preferred.

·        Minimum three (3) years of experience in inside sales leadership or a comparable sales management role.

·        Demonstrated success developing and executing sales strategies that drive measurable growth.

Skills & Competencies

·        Strong leadership and coaching capability.

·        Excellent communication, negotiation, and interpersonal skills.

·        Proficiency with CRM systems and sales productivity tools.

·        Analytical and data-driven decision-making ability.

·        Results-oriented with strong customer focus.

·        Ability to manage multiple priorities in a fast-paced environment.

·        Proactive, adaptable, and change-oriented mindset.

·        Valid driver’s license.

·        Successful completion of a pre-employment background check and drug screening.

Compensation:

Base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on national averages, and a geographic differential may be applied based on work location.

BENEFITS

Aero offers a comprehensive total rewards package, including:

·        Medical, dental, and vision insurance

·        Paid time off, birthday time off, and paid holidays

·        Health and wellness program & Employee Assistance Program

·        Health Savings Account

·        Life insurance, AD&D, short-term and long-term disability

·        Voluntary accident, critical illness, and hospital indemnity coverage

·        401(k) Retirement Savings Plan with company match

·        Tuition reimbursement (subject to approval)

·        Discretionary annual bonus program (eligibility based on hire date)

Physical Requirements:

The physical demands described are representative of those required to perform essential job functions. Reasonable accommodations may be made for individuals with disabilities.

·        Regularly required to sit, stand, walk, speak, hear, and use hands for computer and office equipment operation.

·        May occasionally be required to stoop, kneel, crouch, reach, and stretch.

·        Travel may be required based on business needs.

EQUAL EMPLOYMENT OPPORTUNITY

Aero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Aero participates in E-Verify to confirm employment eligibility in the United States.

If you require reasonable accommodation during the application process, please contact 317-244-2433.