What are the responsibilities and job description for the Line Service Technician position at Aero Centers?
Company Description Aero Centers operates a growing portfolio of private, integrated aviation terminals, with multiple new locations planned and coming online. Each Fixed Base Operator (FBO) facility is thoughtfully designed to enhance traveler and crew comfort, using sustainable materials and modern amenities. The company focuses on delivering a high-quality service experience for aviation customers, including pilots, aircraft owners, and passengers. Team members join a professional environment that values safety, efficiency, and customer care while supporting the evolving needs of the aviation industry.
Role Description The Line Service Technician is a full-time, on-site role based at Aero Centers in Casper, WY. This position is responsible for supporting daily aircraft ground operations, including marshaling and parking aircraft, towing, refueling, and performing routine ramp inspections. The role involves operating ground support equipment, assisting with basic facility and hangar upkeep, and ensuring compliance with safety procedures and aviation standards. The Line Service Technician interacts regularly with flight crews, passengers, and other team members to provide responsive, courteous service and to maintain a clean, organized, and secure ramp environment. The position may require working varied shifts, including evenings, weekends, and holidays, depending on flight schedules and operational needs.
Qualifications
- Candidates should possess strong Maintenance & Repair and Maintenance skills for aircraft support equipment and facility upkeep.
- Candidates should possess effective Troubleshooting skills to identify and resolve basic operational and equipment issues.
- Candidates should possess Field Service experience or aptitude for working outdoors in varying weather conditions around active aircraft operations.
- Candidates should possess excellent Customer Service skills to interact professionally with pilots, crew members, and passengers.
- Ability to follow safety protocols rigorously and adhere to aviation industry regulations.
- Comfort with operating or learning to operate ground support equipment (tugs, fuel trucks, de-icing equipment) with proper training.
- Strong attention to detail, reliability, and willingness to work flexible hours as needed.
- High school diploma or equivalent; prior experience in aviation, logistics, or related fields is beneficial but not required.
- Ability to lift and move moderate weights and stand or walk for extended periods as part of ramp and facility operations.