SAP Business Analyst

Job Title: SAP Business Analyst

Location: Savannah, GA

Employment Type: Full-Time, Onsite

Overview

The SAP Business Analyst will serve as the primary point of contact for SAP-related issues, enhancements, and user support. This role will work closely with SAP AMS and BASIS consultants, as well as cross-functional teams, to troubleshoot system issues, optimize SAP functionality, and assist with the implementation of new features. The ideal candidate will act as a subject matter expert across multiple SAP modules and build productive partnerships with production, engineering, maintenance, and other operational teams. This position requires strong technical knowledge, excellent coordination skills, and the ability to support a fast-paced industrial or manufacturing environment.

Key Responsibilities

• Serve as the first line of troubleshooting for SAP user issues and requests.
• Act as a subject matter expert (SME) for key SAP modules, including:
• Customer Service / Plant Maintenance (CS/PM)
• Project Systems (PS)
• Materials Management (MM)
• Production Planning (PP)
• Sales and Distribution (SD)
• Web Services
• Business Warehouse (BW)
• Human Capital Management (HCM)
• SAP Integration Suite
• Collaborate with internal stakeholders and SMEs to improve SAP knowledge and system effectiveness across the organization.
• Work with SAP AMS and BASIS consultants to manage support tickets through development, quality, and production environments.
• Participate in regular progress meetings to review ticket status, enhancements, and outstanding issues.
• Support integration and maintenance of third-party software connected to the SAP environment.
• Create and enhance SAP reports to provide improved business insights and operational decision-making.
• Manage SAP user licenses, including account creation and role assignments.
• Train end users on SAP transactions, processes, and best practices.

Qualifications

• Comprehensive understanding of SAP database structures and functionality across multiple modules.
• Minimum of 7 years of hands-on experience with PM/PS modules in a manufacturing or plant environment.
• Strong written and verbal communication skills with the ability to collaborate across diverse departments, including Finance, Operations, Maintenance, and Engineering.
• Excellent coordination and organizational abilities; able to manage multiple projects with varying scopes.
• Self-motivated, detail-oriented, and results-driven with a commitment to continuous improvement.

Benefits

• Competitive Salary
• Medical, Dental, and Vision Benefits
• Flexible Spending Accounts
• 401(k) Savings Plan
• Vacation and Incidental Days
• Paid Holidays
• Life Insurance
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Training & Development Opportunities