What are the responsibilities and job description for the Referral Coordinator position at Aegis Medical Group?
Aegis Medical Group is a comprehensive healthcare network offering a wide range of medical services, including primary care, internal medicine, cardiology, endocrinology, and more. Our network also includes partnerships with home health providers, skilled nursing facilities, and outpatient therapies, ensuring seamless care transitions for our patients. With a commitment to respectful, efficient, and holistic healthcare, we strive to meet all medical needs within a supportive and collaborative environment. Our goal is to become the trusted home for your healthcare needs as we continue to expand our services to better serve our patients.
This is a full-time, on-site role for a Referral Coordinator based in Leesburg, FL. The Referral Coordinator will be responsible for verifying insurance, efficiently managing patient referrals, ensuring effective communication between patients and healthcare providers, and maintaining thorough records. Daily tasks will include working with insurance providers, scheduling appointments, providing outstanding customer service, and assisting patients with any questions or issues related to their referrals.
- Proficiency in Insurance Verification and understanding of Medical Terminology.
- Strong Communication and Phone Etiquette skills to interact effectively with patients, providers, and insurance personnel.
- Demonstrated excellent Customer Service abilities in a fast-paced healthcare environment.
- Organizational and problem-solving skills with attention to detail.
- Experience with electronic medical record (EMR) systems is a plus.
- Knowledge of healthcare operations and referral workflows is advantageous.
- High school diploma or equivalent; additional education or certification in medical administration is preferred.