What are the responsibilities and job description for the Credentials Staff - Head in the Clouds Festival 2022 position at AEG Worldwide?
CREDENTIALS DEPARTMENT - Head in the Clouds Festival 2022 (Goldenvoice)
Credentials Staff
SUMMARY
The Credentials Staff will be responsible for checking in staff and guests and interacting with everyone in a friendly and professional manner. This position will also assist with setting up and restocking credential inventory to ensure efficient workflow and process transactions while accurately reconciling all inventory and equipment at the end of each shift.
PRIMARY RESPONSIBILITIES
- Assist guests with general event information and interact with guests, staff, and customers in a friendly and professional manner.
- Process transactions efficiently and ensure a full audit is conducted at the end of each shift when credentials are assigned.
- Accurately reconcile all credential inventory and equipment to ensure proper check in at the end of the shift.
- Provide assistance to Supervisor with site operations such as setting up tables and chairs, restocking ice and water, or moving
boxes or signage, etc. - Maintain a clean working area. May be responsible for proper check in at catering on site.
QUALIFICATIONS
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 1-2 years of related work experience.
- Excellent computer skills including Microsoft Outlook, Word, & Excel.
- Must be organized, detail oriented, with the ability to multi-task.
- Ability to communicate effectively to all levels of the business organization.
- Ability to work in a fast-paced environment.
- Available to work nights, weekends, and holidays.
PREFERENCES
- Customer service, festival, or special event experience
- Activities experience
REQUIRED AVAILABILITY
- This position may require minimum availability from August 17th through Augutst 21st for morning, afternoon and/or night shifts
- No overnight shifts
Goldenvoice is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Unless otherwise communicated, Head in the Clouds festival work activity is between 8/17/2022 to 8/21/2022. Scheduled shifts are subject to department and operational needs.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her/their normal description.
