What are the responsibilities and job description for the Operations Assistant position at Advocus National Title Insurance Company?
Who We Are:
Advocus Title (formerly known as ATG) is a title insurance underwriter and provider of settlement services. But we offer so much more. At our core, we are a lawyer service organization: A family of companies whose greater purpose is to help attorneys help their clients. By offering real estate, process serving, judicial sales, and education services to attorneys, Advocus offers value to both the profession and the public. We are agile and adaptable to the nuances of the markets we serve, while upholding the highest standards of the profession. For more than 50 years, Advocus has supported a professional, service-oriented staff. We are dedicated to our team's continuing education and encourage growth both at work and in life.
PAY RANGE: $21-$22/hr
JOB SUMMARY:
Process prior policy requests and issue CPLs. Answer company phone lines, assisting callers with closing information. Provides administrative support to members, closers, clients and other Advocus personnel.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Process and provide prior policies and CPLs upon request.
- Handle incoming and outgoing mail, escrow deposits, scanning uploading documents, distribute mail and UPS deliveries.
- Answer telephones.
- Provide general clerical assistance, including filing, photocopying and data entry.
- Other duties as assigned.
QUALIFICATIONS AND POSITION REQUIREMENTS:
- Exceptional attention to detail and follow-up.
- Superior customer service skills.
- Professional telephone etiquette and email correspondence.
- Accurate data entry skills.
- Organized and able to manage multiple projects simultaneously.
- Ability to work overtime as business demands require.
- A minimum of one year of customer service experience in an office environment.
- Familiarity with title insurance preferred.
MINIMUM EDUCATIONAL REQUIREMENTS:
- High School diploma.
Salary : $21 - $22