Program Manager – Family Resource Center

Overview

                   *Salary range $60,000 - $75,000*

                          $5,000 sign on bonus

                        (external candidates only)

Advocates is seeking a Program Manager for our Family Resource Center!

The Cape Cod Family Resource Center is located in Hyannis, and supports families facing a wide range of challenges. We are committed to providing a welcoming and affirming environment. As a team, we help families connect to supports, access resources, and navigate challenges. The Program Manager is responsible for the day-to-day supervision and management of Family Resource Center (FRC) staff and operations. Visit our website to learn more about some of our programs: https://capecodfamilyresourcecenter.org/

We promote a healthy work-life balance, and offer many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.

Are you ready to make a difference?

Minimum Education Required

Responsibilities

• Ensure that FRC programs and initiatives are carried out in accordance with program, agency, and funder requirements
• Provide support and coaching to staff members
• Promote a welcoming, trauma-informed, culturally sensitive environment
• Provide direct services to people seeking supports at the FRC, centering family voice and choice
• Manage scheduling, reporting, and database requirements
• Collaborate with Program Director and FRC staff in problem solving around challenging situations
• Represent the FRC at local and statewide meetings 

Qualifications

• Bachelor’s degree preferred; relevant experience in lieu of degree considered
• 2 years of supervisory experience
• 4 years of experience in a human services or mental health setting
• Ability to communicate effectively verbally and in writing
• High energy level, superior interpersonal skills, and ability to function in a team atmosphere
• Commitment to Advocates’ values and mission
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
• Advocates considers lived experience (personal or familial) with human services or mental health systems a valuable asset
• Pay differential for fluency in Portuguese, Spanish, or Haitian Creole!

Salary : $5,000 - $75,000