Demo

Billing Team Lead

Advocates
Framingham, MA Full Time
POSTED ON 11/19/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the Billing Team Lead position at Advocates?

Overview

Starting Salary: $60,000

 

The Billing Team Lead will coordinate billing and collections activities to assure that standards are adhered to and that the electronic claim filing process functions efficiently and accurately. This position supervises the Data Entry Payment and Denial Specialist.

 

Minimum Education Required

High School Diploma/GED

Additional Shift Details

This position will be based out of Franklin and Framingham There is potential to shift to a hybrid model after 90 days at managers discretion

Responsibilities

  • Manage and maintain the billing processes and programs to provide effective electronic filing strategies
  • Supervise Data Entry Payment and Denial Specialist
  • Provide ongoing training and education to billing staff to ensure that policies and procedures are followed
  • Meet with the Senior Finance Manager regularly to effectively communicate and resolve billing issues, set and prioritize goals, improve processes and review insurance and billing status
  • Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards
  • Retrieves and maintains electronic filing and edit reports
  • Research and correct claim submission reports
  • Assist Director with all provider enrollments are timely and accurate for all carriers
  • Assist with edits and provides monthly edit statistics
  • Assist with training of Billing personnel in electronic filing and data entry methods
  • Ensure that patient billing submission is efficient and organize the billing schedule
  • Assist with maintaining and establishing departmental policies and procedures, objectives, patient, and customer service policies
  • Perform quality reviews as needed.
  • Work as a liaison between team members and clinic staff
  • Assist with developing team goals and action plans

 

Qualifications

  • High School Diploma or equivalent and 1-3 years of related experience required
  • 3 years of direct medical experience strongly preferred
  • Supervisory experience strongly preferred
  • Supervisory experience in a billing position or large facility setting preferred
  • Experience with Governmental Payors, Medicaidpreferred
  • Knowledge of billing software and third-party reimbursement procedures.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.
  • Must have excellent communication skills both verbal and written.
  • Ability multitask in a busy office environment.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 

 

Salary : $60,000

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