Peer Support Specialist II (Full Service Partnership)

Founded in 2003, AMI Housing is a California-based nonprofit organization whose mission is to house and support the most vulnerable residents of the Sierra Region by enhancing the lives of people with mental illness by providing housing, employment, and supportive services

Position Summary:

The Peer Support Specialist (Full Service Partnership Team) provides recovery-oriented, person-centered support to individuals living with serious mental health challenges who are enrolled in the Full Service Partnership program. FSP serves individuals with complex needs who may be experiencing homelessness, justice system involvement, frequent hospitalizations, or other significant barriers to stability. Drawing from lived experience with mental health and/or substance use recovery, the Peer Support Specialist offers hope, mentorship, and advocacy to support participants in achieving stability, increasing independence, and working toward their self-defined recovery goals. Peers play a key role in building trusting relationships, modeling recovery, and helping participants navigate services that support long-term wellness and community integration.

The ideal peer is someone:

- With personal lived experience recovering from a mental illness and/or substance use disorder OR

- With lived experience as the primary family member or caretaker of someone with a mental illness and/or substance use disorder AND

- Is enthusiastic, eager to learn, and passionate about using their lived experience to help others

Job Responsibilities (but not limited to):

• Maintain an active caseload of FSP participants requiring intensive, community-based support.
• Build trusting relationships with participants by modeling recovery principles such as self-determination, empowerment, mutual support, and resilience.
• Collaborate closely with clinical staff, case managers, psychiatrists, and other multidisciplinary team members to support coordinated care.
• Provide outreach and engagement services in the community, including homes, shelters, encampments, hospitals, and other community settings as needed.
• Assist participants in accessing housing resources, benefits, healthcare services, and other community supports that promote stability and recovery.
• Support participants in developing individualized recovery and wellness plans aligned with their personal goals and strengths.
• Provide practical support such as transportation, accompaniment to appointments, court dates, housing meetings, and other essential services.
• Help participants identify early warning signs of relapse or crisis and develop strategies to maintain stability.
• Facilitate peer support groups, skill-building activities, and wellness-focused programming when appropriate.
• Document services in compliance with agency, county, and program requirements, ensuring accuracy, timeliness, and confidentiality.
• Advocate for client needs within a multi-disciplinary team
• Remain up to date on community resources and link clients to appropriate resources
• Document client progress utilizing an electronic health record system
• Facilitate support groups
• Evoke hope, recovery, and wellness
• Provide some amount of client transportation in personal vehicle, dependent on team needs and part of scope of service, and reimbursable by AMIH
• Ability to share lived experience when appropriate while maintaining professional boundaries
• Report to multiple supervisors and manage position on multiple teams
• Manage workplace stress and remain calm, especially while dealing with client crises

Qualifications:

• High school diploma or equivalent is required.
• Valid driver's license and reliable transportation is required.
• Medi-Cal Peer Support Specialist Certificate is preferred and pay differential is offered. (AMIH can fund and facilitate the Medi-Cal Peer Support Specialist Certificate to active employees.)
• Lived experience recovering from a mental illness and/or substance use disorder OR lived experience as the primary caretaker for someone with a mental illness and/or substance use disorder
• Strong computer proficiency (i.e., Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Teams/Zoom, SurveyMonkey, Google Docs, internet, and Calendar) and use electronic records systems with little to no direction.
• Strong desire to help others through the recovery process and provide advocacy and support.
• Compassion, patience and tolerance for working with vulnerable populations
• Excellent time management skills and ability to work independently
• A positive attitude and ability to work well with different personalities

Pay Structure and Peer Certification

PSS II start at $23.00 per hour ($25.00 per hour with Medi-Cal Peer Support Specialist Certificate)

AMIH will fund and facilitate the Medi-Cal Peer Support Specialist Certificate upon employment and offer a pay differential when certificate is obtained.

AMIH is an equal opportunity and drug free employer.