What are the responsibilities and job description for the Phlebotomist-Lead position at Advocate Health Care?
Major Responsibilities
- Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction.
- Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale.
- Monitors and coordinates the workflow of the department. This includes specimen collection, processing and ordering functions. Answers and appropriately handles telephone calls. Assists with inventory and maintains supplies and/or equipment.
- Assists in the investigation of procedure and/or performance failures and aids in their resolution. Reviews procedures and reports discrepancies to leadership. Reviews various pending and management reports. Generates and distributes reports.
- Documents appropriate information for quality assurance/improvement according to established protocol. Verifies positive patient identification to ensure patient safety.
- Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Assesses patient reactions to specimen procurement. Obtains medical assistance when judged necessary.
- Obtains specimens according to priority and scheduled draw times. Receives and sorts specimens. Packages and tracks specimens for transport. Ensures completion of specimen collection functions according to protocol.
- Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies orders.
- May perform limited testing under Clinical Laboratory Improvement Amendments (CLIA),1988 guidelines according to established policies and procedures. Runs quality control checks.
- Instructs students in phlebotomy, data entry and specimen processing functions.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
- High school diploma or equivalent
- Typically requires 3 years of experience in phlebotomy or related laboratory function.
- Demonstrated ability to lead a group of employees.
- Basic computer skills including experience using computer software applications.
- Keyboarding and typing skills.
- Excellent verbal and written communication skills.
- Good listening and organizational skills.
- Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
- Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
- Demonstrates a willingness to work a flexible schedule, which may include working an alternate site or shift assignment.
- Operates all equipment necessary to perform the job.
- Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
- Must be able to sit, stand, walk and bend the majority of the workday.
- May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
- Will be exposed to human blood and body fluids.
- Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
Salary : $22 - $33