What are the responsibilities and job description for the Financial Navigator-Oncology position at Advocate Health Care?
Major Responsibilities: Optimizing Patient Coverage and Care Program Development and Expansion Provider Education and Consultation Education/Experience Required: BS in Social Work, Finance or Care Management or related field; 3 years managed care experience or 2 years in oncology care or 3 years customer service experience; claims experience and provider office experience preferred Knowledge, Skills & Abilities Required: -Excellent communication and presentation skills -ability to suceed in a changing environment -ability to work independently and prioritize assignments -ability to problem solves and handle difficult calls/situations and maintain professionalism -Excellent organizational skills -Strong analytic skills N/A
Physical Requirements and Working Conditions: Employee must be familiar with Federal and State managed care programs; Physician order requirements, consent for treatment guidelines, HIPAA, etc. Customer service background essential, with understanding of and commitment to providing a consistently high-level of service to patients and their families. May be exposed to patients with contagious diseases. Candidate must self direct priorities and balance the clinical coordination with financial navigation responsibilities.
Physical Requirements and Working Conditions: Employee must be familiar with Federal and State managed care programs; Physician order requirements, consent for treatment guidelines, HIPAA, etc. Customer service background essential, with understanding of and commitment to providing a consistently high-level of service to patients and their families. May be exposed to patients with contagious diseases. Candidate must self direct priorities and balance the clinical coordination with financial navigation responsibilities.
Salary : $25 - $38