Nurse Manager - Atrium Health Behavior Health Charlotte Emergency Department (ED)

Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center, is a freestanding behavioral health facility in Charlotte, NC, and home to the region’s only dedicated psychiatric emergency department (ED). The facility includes onsite inpatient units and offers a broad continuum of inpatient and outpatient behavioral health services. The center is staffed 24 hours a day, seven days a week.

The Behavioral Health ED provides triage and observation for adult and pediatric patients experiencing mental health crises, with psychiatric coverage available 24/7. The Nurse Manager will oversee operations for the secure ED/Observation unit and lead a team of Clinical Supervisors, RNs, and Psych Techs. The ideal candidate will bring extensive leadership and operational experience; psychiatric experience is strongly preferred.

Essential Functions

• Continually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high-quality patient outcomes.

• Ensures that unit operations and employees are in compliance with the Nursing Practice Act, regulatory agency standards, and policies and procedures.

• Functions as a team member to accomplish goals and objectives of the unit and the organization, upholding quality management, patient care, and departmental standards.

• Assumes responsibility in the recruitment and retention of qualified staff and to ensure appropriate orientation, education, credentialing and continuing professional development of personnel through mutual goal setting and performance evaluation.

• Delegates effectively by promoting shared governance, developing and nurturing research to positively affect clinical outcomes.

• Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary.

• Provides and assesses effectiveness of patient and family education.

• Participates with performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost-effective environment for patient care.

• Assists in development of policies, procedures and standards reflective of evidence-based practice.

• Promotes shared accountability for professional practice.

• Allocates resources to meet the unit needs. Responsible for budgetary oversight, and along with staff involvement, accountable to the organization for maintaining a cost-effective unit.

Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English fluently. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient and / or unit/department conditions.

Education, Experience and Certifications

Graduate from an accredited School of Nursing required. Current RN licensure in appropriate state. Master of Science in Nursing (MSN) preferred. Must have or complete MSN if undergraduate degree is not BSN. Enrollment in MSN program within 1 year of hire/transfer date and graduation of MSN program required within 5 years of hire. If undergraduate degree is BSN, a master's degree from a health-related program or MBA is acceptable. Previous management experience preferred. BLS required per policy guidelines. Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam. Additional education, training, certifications, or experience may be required within the department by the nurse leader.