Mail Order Supervisor - Menomonee Falls

Major Responsibilities:

Clinical Program Management: Plan, implement, and evaluate clinical pharmacy programs to ensure optimal pharmaceutical care.
Patient Care: Provide direct pharmaceutical care to patients, including medication therapy management and patient counseling. Supervise pharmacy team members. Coordinate schedules and workflows for the team. Provide daily direction to the team, ensuring tasks are completed efficiently and effectively. Focus on team completion of assignments and being accountable for achieving short-term performance goals and priorities.
Interdepartmental Collaboration: Work closely with other healthcare professionals to develop and implement treatment plans and protocols.
Regulatory Compliance: Ensure compliance with all applicable regulations, including those of the DEA, FDA, and state pharmacy boards.
Education and Training: Educate and train pharmacy staff, residents, and students in clinical pharmacy practices and principles.
Quality Improvement: Participate in continuous quality improvement initiatives to enhance patient care and service delivery.

Licensure, Registration, and/or Certification Required:

• Pharmacist license issued by the state in which the team member practices.

• Market-specific medication administration certification, required

• Patient facing teammates are required to have three certifications:  Immunization, BLS through an entity approved by Advocate Health and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.  

Education Required:

• Bachelor's or Doctorate Degree in Pharmacy from an accredited school

Experience Required:

• Typically requires 2 years of work-related experience in pharmacy practice.

Knowledge, Skills & Abilities Required:

• Advanced level knowledge and strategic direction of pharmaceutical services.
• Exceptional interpersonal and team-building skills.
• Strong decision-making and critical thinking skills.
• Excellent written and verbal communication skills.
• Proficiency in using Microsoft Office Suite or similar products.
• Strong aptitude in human resource management.
• Ability to handle multiple demands simultaneously and effectively.

Physical Requirements and Working Conditions:

• Requires considerable walking and standing, pushing medication carts, and lifting materials up to 20 pounds.
• Utilizes appropriate personal protective equipment to minimize exposure to hazardous agents.
• Must be able to perform manipulative skills such as writing, typing, and data entry into the computer.
• Good manual finger dexterity and ability to hear normal sounds with moderate background noise.
• Must be able to read small type such as that on unit-dose medication packages.
• Must be able to speak and be understood by others to communicate effectively.
• This position requires travel and therefore will be exposed to weather and road conditions.
• May be exposed to chemical hazards and required to wear protective clothing as necessary.
• Ability to sit, stand, and walk for prolonged periods.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.