Food Service Assistant/Diet Clerk

Job Description

Major Responsibilities:

• Assembles patient and mobile meal trays in accordance with approved diet guidelines, portion control, and productivity standards while incorporating diet changes, admissions, transfers, and special diet orders.
• Coordinates food tray assembly and delivery, including late trays, supplements, tube feedings, and nourishment requests; ensures accuracy of all patient-specific dietary needs.
• Delivers patient trays and stocks nursing units, while also obtaining meal selections via room service phone and verifying diet orders using established procedures.
• Prepares snacks, beverages, sandwiches, and other food items in accordance with standardized recipes, as well as printing and verifying tube feeding and nourishment labels.
• Serves customers in cafeteria and retail areas, operates the cash register, handles cash transactions, and maintains accurate daily reports and balance sheets.
• Maintains and updates patient diet information, food allergies, preferences, supplements, and nutrition-related documentation in department systems/files.
• Performs cleaning duties in kitchen, cafeteria, and dish room areas, ensuring compliance with sanitation and infection control standards.
• Assists with catering, special events, and promotions by supporting setup, food preparation, presentation, and cleanup activities.
• Monitors food temperatures and follows established food safety procedures to prevent foodborne illness and ensure compliance with regulatory standards.
• Prepares reports related to meal counts, missed meals, production, and inventory; maintains department files and communicates supply needs to leadership.
• Supports department operations by answering questions related to dietary procedures, menu guidelines, isolation protocols, and modified diets.

Schedule:

Schedule may vary based on department needs; includes rotating weekends, holidays, and shift variations (AM/PM). Specific shift details will be provided by the hiring manager.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

No experience required.

Knowledge, Skills & Abilities Required:

• Strong customer service and communication skills.
• Ability to read and follow written and oral instructions.
• Basic computer proficiency (Microsoft Office or similar systems).
• Good organizational and time management skills.

Physical Requirements and Working Conditions:

• Ability to stand and walk the majority of the workday.
• Ability to lift up to 40 lbs. (Food Service tasks) and 20 lbs. occasionally (clerical tasks).
• Exposure to kitchen environment (heat, equipment, cleaning agents) and office environment.
• May be required to enter patient isolation rooms with appropriate protective equipment.
• Uses equipment such as dish machines, tray lines, and other food service tools.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.