Emergency Management and Operational Continuity Coordinator Senior

Major Responsibilities:

• Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates. 

• Monitors and coordinates local compliance activities for Emergency Management regulatory requirements (CMS, Joint Commission, OSHA, NFPA, etc.); maintains continuous state of readiness for surveys and for cause investigations by regulatory and accreditation bodies. 

• Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications); organizes local drills and full-scale exercises to test response capabilities. 

• Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies. May include periodic after hours/weekend/holiday on-call duties with emergency message communications during drills and incidents. 

• Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation. 

• Assists departments in drafting and updating COOP plans; coordinating COOP training and awareness campaigns; assessing and tracking plan compliance; facilitates and supports continuity drills, exercises and documentation of outcomes and improvement plans. 

• Ensures documentation and reporting of emergency management activities. 

• Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies. 

Licensure, Registration, and/or Certification Required:

• None Required. 
• ICS 100, ICS 200, ICS 700 

Education Required:

• Bachelor’s degree in Healthcare Administration, Emergency Management, Public Health, Business, Administration, Risk Management, Clinical or related discipline. 

Experience Required:

• Minimum five to seven years of experience in related discipline required; demonstrated knowledge of regulatory (including experience of at least one CMS/TJC/DNV survey) and regulatory agency code requirements, and the progressive application of those standards; National Incident Management System (NIMS); familiarity with state medical facilities licensure requirements preferred.  

Knowledge, Skills & Abilities Required:

• Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS and HSEEP programs  
• Must be competent in working with MS Excel, Word, PowerPoint, Outlook.  
• Solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management. 

Physical Requirements and Working Conditions:

• Work is primarily in office settings but includes time in clinical areas, command centers, and outdoor spaces. Exposure to healthcare operations, including patient care areas. 
• Must be available for activation during emergencies, including infectious disease outbreaks, natural disasters, and mass casualty events. May work extended hours during incidents or exercises. 
• Ability to walk, stand, and move around (inside and outside) hospital and healthcare facilities during drills, inspections, and emergencies. 
• May need to lift or carry emergency supplies or equipment (typically up to 25-50 lbs.) 
• Use of computers, radios, and emergency communication devices. 
• Handling and organizing emergency kits, signage, and documentation. 
• Ability to read plans, maps, and digital displays. 
• Hear and respond to alarms, radio communications, and verbal instructions in noisy environments. 
• May be required to respond during off-hours, weekends, or holidays. 
• Must be able to work under stress during real emergencies or high-pressure drills. 

Preferred Job Requirements

Preferred Certification/License/Registration

• ICS-300 

• ICS-400  

• Certified Healthcare Emergency Professional (CHEP) 

• Certified Emergency Manager (CEM) 

Preferred Education

• Master’s degree preferred 

Preferred Knowledge/Skills/Abilities

Competency in MS Planner and Teams. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.