What are the responsibilities and job description for the Or Scheduler position at Advocate Aurora Health?
Major Responsibilities: Ensure accurate maintenance of patients operative and charges records and all other related department records 1) Management of surgical schedule • efficiently utilizes block and open surgical time for optimal utilization • obtains patient information that includes demographics, insurance carrier, pre-testing lab request, type of surgery, anesthesia and admission; obtains from surgeon any special needs for the procedure and provide Nurse Manager with the information for follow-up • assures that schedule information is up to date • assembles, copies, and delivers surgery schedule • coordinates time changes and updates in schedules • maintains schedule per established policies and procedures • consults with Director/Nurse Manager when requested to deviate from pre-set schedule limits • utilizes procedure codes accurately • Performs other related duties as assigned 2)Accurately inputs data into information system • maintains accurate information in date base • accurately enters data • communicates problems/issues related to Surginet appropriately in a timely manner • Prints preference cards for next day OR schedule 3) Maintains accurate scheduling grid • assures that scheduling grid changes are done 4)Communication • consistently demonstrates positive communication with physicians, physician office staff, and nursing staff • maintains confidentiality • notifies Director/Nurse Manager of problems, issues, concerns 5)System maintenance: • in collaboration with Information System , produces system reports • communicates system problems to designated Surginet personnel Provide all customers with appropriate services to meet their needs to assist the team in achieving success in their customer satisfaction strategies. 1) Facilitates scheduling of surgical cases and works collaboratively with physicians, physicians’ offices, patients and significant others and other departments 2)Properly allocates surgery time to scheduling surgeons per established Protocol. 3)Coordinates unit clerical functions to maximize unit efficiency. 4)Immediately resolves customer issues/concerns that fall within scope of practice and competency 5)Assist with ordering patient tests, procedures, etc 6)Demonstrate knowledge of proper telephone function and proper telephone etiquette 7) Acknowledge and respond to all internal and external customers who approach the control desk 8)Acknowledge and/or communicate to OR team messages received for them People Growth 1)Foster positive communication between all members of the healthcare team.
2) Orient and train new hospital personnel to the surgical scheduler role including hospital computer systems 3)Assesses own learning needs, seeks appropriate training and development. Sets own objectives and goals. Participates in an environment within the unit that supports management philosophy, IMMC strategic plans and Advocate Healthcare strategies 1)Foster an environment where Advocate’s values can flourish: Compassion - Care for the whole person Equality - We respect everyone Excellence - We are empowered to improve Partnership - We pool our talents as a team Stewardship - We make sensible use of our resources 2)Participates with other Associates to create a cooperative team environment 3)Actively participates in unit meetings. Provide positive suggestions for improvement of the unit team.
4)Communicates and collaborates effectively with OR team, and other healthcare members to assure delivery of quality care in a high stress environment 5)Participates in implementing planned changes and activities to improve operating room services, working environment and patient care as directed by Manager and/or Director of Surgical Services. 6)Holding self and others accountable for clinical practice. 7)Participates in recognition efforts of team and hospital Contributes to the surgical services, department and hospital innovation efforts to maximize excellence and build respect for services 1)Ensure timely and accurate processing of scheduled surgical cases 2)Maintain a current supply of needed forms for surgical scheduling. 3)Submits improvement ideas for IMMC, its services, and participates in the implementation process as appropriate 4)Identifies improvement ideas within scope of responsibility, and assumes accountability for implementation and communication of plans and results.
Participates in implementing improvements to OR team productivity. 1)Slots scheduled cases accordingly to the scheduling grid . 2)Process tests ordered for surgical patients promptly when covering the front desk. 3)Provides input into strategies that enhances one’s skill level and increases the productivity of department.
4)Participates in collecting and analyzing team productivity data. 5)Suggests productivity improvement ideas. 6)Flexible in meeting the staffing requirements of the unit. Participates in the departmental efforts on cost containment.
1)Participate in inventory, ordering and distribution of clerical and unit supplies 2)Maintains clerical supplies and required forms. 3)Responsible for efficient utilization of all resources within scope of practice Education/Experience Required: High school graduate Previous clerical or healthcare related experience (2-3 years) Knowledge, Skills & Abilities Required: Proper telephone skills Good organization and communication skills. Introductory computer skills N/A Physical Requirements and Working Conditions: • May be exposed to hazardous materials and life-threatening diseases • Ability to transcribe medical information • Ability to handle multiple tasks and complete work within short timeframes. • Good communication skill If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.
Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent.
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
2) Orient and train new hospital personnel to the surgical scheduler role including hospital computer systems 3)Assesses own learning needs, seeks appropriate training and development. Sets own objectives and goals. Participates in an environment within the unit that supports management philosophy, IMMC strategic plans and Advocate Healthcare strategies 1)Foster an environment where Advocate’s values can flourish: Compassion - Care for the whole person Equality - We respect everyone Excellence - We are empowered to improve Partnership - We pool our talents as a team Stewardship - We make sensible use of our resources 2)Participates with other Associates to create a cooperative team environment 3)Actively participates in unit meetings. Provide positive suggestions for improvement of the unit team.
4)Communicates and collaborates effectively with OR team, and other healthcare members to assure delivery of quality care in a high stress environment 5)Participates in implementing planned changes and activities to improve operating room services, working environment and patient care as directed by Manager and/or Director of Surgical Services. 6)Holding self and others accountable for clinical practice. 7)Participates in recognition efforts of team and hospital Contributes to the surgical services, department and hospital innovation efforts to maximize excellence and build respect for services 1)Ensure timely and accurate processing of scheduled surgical cases 2)Maintain a current supply of needed forms for surgical scheduling. 3)Submits improvement ideas for IMMC, its services, and participates in the implementation process as appropriate 4)Identifies improvement ideas within scope of responsibility, and assumes accountability for implementation and communication of plans and results.
Participates in implementing improvements to OR team productivity. 1)Slots scheduled cases accordingly to the scheduling grid . 2)Process tests ordered for surgical patients promptly when covering the front desk. 3)Provides input into strategies that enhances one’s skill level and increases the productivity of department.
4)Participates in collecting and analyzing team productivity data. 5)Suggests productivity improvement ideas. 6)Flexible in meeting the staffing requirements of the unit. Participates in the departmental efforts on cost containment.
1)Participate in inventory, ordering and distribution of clerical and unit supplies 2)Maintains clerical supplies and required forms. 3)Responsible for efficient utilization of all resources within scope of practice Education/Experience Required: High school graduate Previous clerical or healthcare related experience (2-3 years) Knowledge, Skills & Abilities Required: Proper telephone skills Good organization and communication skills. Introductory computer skills N/A Physical Requirements and Working Conditions: • May be exposed to hazardous materials and life-threatening diseases • Ability to transcribe medical information • Ability to handle multiple tasks and complete work within short timeframes. • Good communication skill If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.
Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent.
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Salary : $1,000 - $1,000,000
