What are the responsibilities and job description for the Nurse Manager - Acute Med Surg position at Advocate Aurora Health?
High Point Medical Center, part of Atrium Health Wake Forest Baptist, is deeply rooted in the High Point community. Our strong sense of commitment extends to patient care, where we strive to meet all the needs of our patients—right here at home. Our 351-bed hospital serves the residents of High Point and surrounding areas providing a wide range of patient- and family-centered care backed by the expertise of a nationally recognized academic medical center. Our hospital offers a full range of hospital-based services, including emergency services, cardiovascular services, vascular surgery, general surgery (including robotics), bariatric surgery, neurosurgery, orthopedic and spine surgery, women’s services (OB, GYN surgery, and GYN oncology), behavioral health, and inpatient rehabilitation.
High Point Medical Center is seeking a Nurse Manager to oversee daily nursing operations and provide clinical and administrative leadership for 7 South, a 36-bed acute medical-surgical unit serving adults with a wide range of conditions, including general medical, respiratory, renal, cardiac, and oncology needs. The unit is committed to compassionate, patient-centered care and high-quality outcomes. The Nurse Manager is accountable for quality, service excellence, workplace experience, and financial performance. This leader will foster a patient-centered professional environment by applying the Theory of Human Caring, supporting the nursing process and staff development, and promoting collaborative team interactions that enhance patient care. Successful candidates will be highly motivated, skilled communicators who build strong relationships with their teams.
EDUCATION/EXPERIENCE: Graduation from an accredited School of Nursing, MSN or Masters in related field and six years experience in nursing with four years in related healthcare management required.
LICENSURE, CERTIFICATION, and/or REGISTRATION: Registered Nurse licensure from the State of applicable state Basic Cardiac Life Support (BCLS) required. Advanced Cardiac Life Support (ACLS) required within 1 year of hire for Adult Critical Care, Adult ED. Pediatric Advanced Life Support (PALS) required within 1 year of hire for Network ED, Peds ED, PICU and NICU, and other areas per unit guidelines.
ESSENTIAL FUNCTIONS:
1. Provides leadership to staff to ensure short and long-term goals are met by developing standards of performance and capitalizing on employee strengths, supporting the Mission, Vision, Core Values and Evidence-based practice. Assures appropriate orientation, education, credentialing, and continuing professional development for personnel.
2. Collaborates effectively throughout the organization by developing collegial relationships and communicating information effectively, encouraging communication and serving as a resource to staff and other departments.
3. Coordinates nursing care with other healthcare disciplines and assists in integrating services across the continuum of care. Accountable for the quality and appropriateness of health care delivery and for the environment in which clinical nursing is practiced.
4. Promotes a quality culture of safety for patients, self, co-workers, and facility in conjunction with the Director of Nursing and Medical Director. Assumes responsibility for the Care Delivery Model by developing systems to monitor and measure the quality, safety and outcomes, and implementing performance improvement measures for identified metrics.
5. Ensures care is delivered with respect for patient?s rights and preferences. Maintains privacy, confidentiality, and security for patients and staff. Facilitates resolution of conflicts, collaborates with Service Excellence to promote service recovery, and empowers staff in decision-making through shared governance. 6. Assumes responsibility with the Director of Nursing for the planning, development, implementation, and monitoring of the budgetary process for designated area(s). Assures nursing workload is measured and resources are allocated based on industry benchmarks and patient needs to optimize the provision of quality, cost effective care. Facilitates and monitors the appropriate utilization of staff based on credentialing, education and experience.
7. Ensures a biogenic environment, which stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Theory of Human Caring, and professional practice. Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect.
8. Demonstrates value for professional nursing practice including the utilization of current standards, the nursing process and patient advocacy. Taking responsibility for continuing education to develop best practices and maintain the highest level of patient care and staff development.
9. Ensures/provides appropriate patient care in accordance with specific patient population. Demonstrates and utilizes knowledge of the needs of the patient population specific to the defined clinical area. Maintains competency related to patient population and identifies strategies to meet related needs.
SKILLS/QUALIFICATIONS:
- Excellent oral and written communication skills
- Negotiation and conflict resolution
- Functions effectively under stressful conditions and difficult situations
- Ability to work effectively with the team
- Good computer skills
WORK ENVIRONMENT:
- Contact with patients, family members, visitors, co-workers, and medical staff under a wide variety of circumstances
- Regular exposure to the risk of blood-borne diseases, infections, and contagious diseases
- Clean, well-lit and comfortable climate
- Fast-paced, highly stressful, dynamic conditions
- Responds to emergency and crisis situations
- Required Protective Equipment required at all times: eye/face protection, gown, mask, gloves
PHYSICAL REQUIREMENTS: Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing X Lifting, carrying, pushing and or pulling.