ED Technician/Health Unit Coordinator

Major Responsibilities:

• Assists physicians and other health care team members with hospital systems as needed to access patient information, i.e., medical records, documentation systems. Supports communication required to facilitate patient care.
• Coordinates tests and treatments with and between various departments for the patients on the nursing units. Maintains a working knowledge of the functions and services offered by all diagnostic and treatment departments in order to facilitate the scheduling of tests and treatments. Provides appropriate documentation.
• Facilitates communications, including the multiple-line telephone, floor paging and in-house systems, and the hospital information system. Screens incoming telephone calls.
• Maintains a working knowledge of the Patient Information System and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system.
• Collaborates with physicians to support communications required to facilitate patient care. Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
• Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens. May perform IV starts if allowed by state regulations.
• Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.
• Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Maintains a clean and safe working environment, following department safety policies and standard precautions.

Licensure, Registration, and/or Certification Required:

• Nurse Aide in good standing as indicated with the State Registry in which the TM practices., or
• Emergency Medical Technician (EMT) Basic license issued by the state in which the TM practices or
• Emergency Medical Technician (EMT) Basic Intravenous license issued by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Intermediate license issued by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Paramedic license issued by the state in which the TM practices., or
• Completion of an accredited or approved program in Medical Assistant, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year experience.

Knowledge, Skills & Abilities Required:

• Basic computer skills and ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
• Must maintain skill and recertification as required by regulation and organization
• Ability to effectively manage time and priorities.
• High level of attention to detail.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Must be able to:
• Lift up to 50 lbs from floor to waist.
• Lift up to 20 lbs over the head.
• Carry up to 40 lbs a reasonable distance.
• Must be able to:
• Push/pull with 30 lbs of force.
• Perform a sliding transfer of 150 lbs with a second person present.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, and blood and body fluids.
• Will be required to wear gloves, goggles, and gowns on an as-needed basis.
• Must have functional sight and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.