Breast Care Center Office Assistant

Advocate Good Shepherd Hospital | Breast Care Center | Barrington, IL

Why Advocate Health

When you join Advocate Health, you are joining one of the nation’s largest nonprofit health systems, serving communities across Illinois and Wisconsin with a strong commitment to equity, excellence, and whole-person care.

At Advocate Health, we are redefining how, when, and where care is delivered—bringing human kindness to every step of the health journey. Guided by our Purpose, "From discovery to everyday moments, we’re redefining care—for you, for us, for all,” we are committed to creating a workplace where all teammates feel supported and empowered to grow. [MA I- Opti...ob posting | Word]

Schedule Details

• Position Type: PRN / Registry
• Department Hours: Monday – Friday
• Shift: Day shift, 8 hours
• Coverage Needs: Supporting high-volume periods and staff vacations
• Training: Minimum 3 days/week for approximately one month

What We Are Looking For

Required Qualifications

• High School diploma or equivalent
• 2–3 years of experience, preferably in a healthcare environment

Preferred Qualifications

• Knowledge of medical terminology
• Experience in a Breast Center, Radiology, or outpatient setting preferred

Knowledge, Skills & Abilities

• Strong verbal and written communication skills
• Typing proficiency of 50–60 WPM preferred
• Computer literate with experience using:
  • Microsoft Excel, Word, and PowerPoint
  • Multiple databases and software systems
  • Fax machine operation
• Strong organizational skills and attention to detail
• Ability to work effectively in a fast-paced environment

What You Will Do

As a key member of the Breast Care Center team, you will help ensure timely coordination of patient care and department operations through administrative and workflow support.

Administrative & Reporting Support

• Process Penrad letters and reports accurately and in a timely manner
• Auto-commit Penrad reports throughout the day
• Print, verify, and distribute patient and physician correspondence
• Maintain strict patient confidentiality
• File and organize reports and documentation
• Fax reports to non-staff physicians

Imaging & Workflow Coordination

• Support timely reading of mammography exams
• Assist with preparation and organization of films for digitizing
• Coordinate retrieval and return of outside films and update logs
• Arrange imaging and requisitions per radiologist direction

Patient Flow & Department Operations

• Answer phones professionally according to Advocate standards
• Facilitate patient flow within the Breast Care Center
• Assist physicians and teammates as needed
• Distribute incoming mail and correspondence

Order & Documentation Management

• Follow up with patient or physician offices to ensure accurate and timely orders
• Track outstanding vs. received orders
• Document issues or discrepancies appropriately
• Utilize systems to locate and verify orders

System Utilization

• Maintain working knowledge of:
  • Allegra, Penrad, Radnet
  • Care Connection, Scheduling.com, Lawson
  • Microsoft Office tools
• Ensure pathology reports are available

Supplies & Scheduling

• Maintain department supply levels via Lawson and dietary services
• Schedule callback patients per radiologist request
• Adjust daily schedules to support patient and department needs

Physical Requirements & Working Conditions

• Ability to work in a fast-paced environment with established time constraints
• Prolonged use of computers
• Ability to lift up to 35 pounds without assistance
• Use of patient handling equipment and team assistance when needed

Being Part of Something Bigger

At Advocate Health, your work matters—to patients, teammates, and the communities we serve. If you are passionate about supporting care delivery and making a difference every day, we encourage you to apply.

Disclaimer

This job description reflects the general nature of the role and is not intended to be an exhaustive list of responsibilities. Additional duties may be assigned as needed.