What are the responsibilities and job description for the Part-Time Front Desk Medical Check In/ Check Out position at Advocare Pulmonary and Sleep Specialists?
Job Summary
MEDICAL FRONT DESK EXPERIENCE REQUIRED CHECK IN AND CHECK OUT
HIRING IMMEDIATELY
NO NIGHTS, NO WEEKENDS AND NO HOLIDAYS
We are seeking a professional and detail-oriented Front Desk Receptionist to join our healthcare practice . The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with medical office procedures, and proficiency in electronic health record (EHR) systems. The Front Desk Agent will support office operations by handling patient intake, appointment scheduling, and updating health care records management, ensuring compliance with HIPAA regulations and maintaining a high standard of patient care.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes using EHR systems. Our practice uses e Clinical Works.
- Schedule appointments accurately using medical scheduling software, and coordinate with clinical staff as needed.
- Collect patient information, update medical records, and review documentation for accuracy and completeness.
- Handle multi-line phone systems with professionalism and adhere to proper phone etiquette.
- Maintain organized filing systems for medical records and administrative documents.
- Collect co -pays and any outstanding balances at time of visit.
- Ensure compliance with HIPAA regulations regarding patient information confidentiality.
- Support administrative tasks such as data entry, and managing office supplies.
- Collaborate with clinical staff to facilitate smooth office operations and care plans.
- Perform other clerical duties including faxing, scanning, photocopying, and data management as required.
Skills
- Knowledge of EMR/EHR systems such as eClinicalWorks would be a plus.
- Excellent customer service skills with the ability to communicate effectively via phone and in person.
- Ability to handle sensitive information in accordance with HIPAA regulations.
- Previous experience in a medical office is required,
- Strong organizational skills with attention to detail in documentation review and record keeping.
- Ability to multitask efficiently in a fast-paced healthcare setting while maintaining professionalism.
If you are reliable, have an excellent work ethic, work well with others, and can be at work at 6:30 AM, then please send us your resume.
Expected hours: No less than 25 per week
Benefits:
- 401(k)
- Free parking
- Paid time off
Application Question(s):
- Advocare, LLC requires all employees to have a background check and a drug screening. Are you willing to have these done?
Education:
- High school or equivalent (Required)
Experience:
- Medical Front Desk Check In and Check Out: 1 year (Required)
Language:
- English (Required)
Work Location: In person