Director of Total Rewards

Advocare is one of the region’s leading physician-owned, multi-specialty medical organizations. We’re committed to providing exceptional patient care and creating an engaging, supportive environment for our physicians and employees. We are seeking a Director of Total Rewards to join our growing HR team and help shape the future of benefits, compensation, and employee experience across Advocare.

About the Role

The Director of Total Rewards is a key strategic and operational partner responsible for managing Advocare’s full suite of total rewards programs - including benefits, compensation, and learning/development initiatives. This role ensures that our programs are competitive, compliant, data-driven, and aligned with our mission to support physicians, non-physician providers, and staff.

You’ll work closely with HR, Payroll, Care Centers, and external vendors to deliver high-quality programs, support day-to-day operations, analyze data, and enhance the employee experience through clear communication and thoughtful program design.

This role reports directly to the Vice President of Human Resources and provides a unique opportunity to make a meaningful impact in a dynamic healthcare organization.

Key Responsibilities include:

Benefits Administration & Compliance

• Manage daily administration of medical, dental, vision, life, disability, and voluntary benefit programs.
• Partner with the VP of HR to evaluate plan performance, utilization, and market data.
• Serve as primary contact for benefits brokers and insurance vendors.
• Maintain accurate data in HRIS and coordinate with Payroll and HR Operations.
• Lead annual Open Enrollment, including materials, communication, and employee education.
• Ensure compliance with ACA, ERISA, COBRA, HIPAA, and other regulations; conduct regular audits.
• Reconcile benefit invoices and verify payroll deductions.
• Provide benefit education and support to HRBPs, employees, and Care Centers.

Compensation Administration & Analysis

• Support development and maintenance of Advocare’s home-office compensation strategy.
• Conduct compensation analyses, evaluate roles, and monitor pay practices.
• Maintain internal and external compensation data in partnership with HRBPs.
• Partner with Payroll & Compliance to ensure Provider compensation meets regulatory requirements.
• Monitor compliance with wage and hour regulations.

Learning & Development

• Support new hire orientation, leadership training, and on-demand learning initiatives.
• Track training metrics and identify opportunities to enhance content and delivery.

Data, Reporting, & Employee Insights

• Prepare benefits and compensation analyses for Care Center Health Checks.
• Administer the exit interview process and analyze trends.
• Partner with VP of HR on employee engagement survey design and data interpretation.
• Provide clear reporting and insights to support decision-making and program improvement.

Communication & Program Support

• Develop user-friendly materials explaining benefits, compensation, and learning programs.
• Draft employee communications, FAQs, and training guides.
• Ensure consistent messaging across Care Centers in collaboration with HRBPs.

What You Bring

• Bachelor’s degree in HR, Business Administration, or related field.
• 7–10 years of progressive HR experience, with at least 3 years in benefits and compensation.
• Strong technical knowledge of benefits, compensation, and HR compliance.
• Experience with HRIS platforms (Paylocity experience a plus).
• Advanced Excel and data analysis skills.
• Excellent communication skills with the ability to simplify complex information.
• Experience with self-funded or Reference-Based Pricing (RBP) plans preferred.
• Master’s degree or HR certifications (SPHR, SHRM-SCP, CEBS, CCP) are a plus.
• Experience in healthcare or multi-site operations strongly preferred.

Work Environment & Schedule

• Full-time, exempt role.
• Standard schedule: Monday–Friday, 8:30 am–5:30 pm (flexibility for occasional on-site needs).
• Hybrid role: primarily remote, with occasional travel to Care Centers in NJ, PA, DE, and future markets.