What are the responsibilities and job description for the Director of Benefits/Total Rewards position at Advocare, LLC?
Advocare is one of the region’s leading physician-owned, multi-specialty medical organizations. We’re committed to providing exceptional patient care and creating an engaging, supportive environment for our physicians and employees. We are seeking a Director of Total Rewards to join our growing HR team and help shape the future of benefits, compensation, and employee experience across Advocare.
About the Role
The Director of Total Rewards is a key strategic and operational partner responsible for managing Advocare’s full suite of total rewards programs - including benefits, compensation, and learning/development initiatives. This role ensures that our programs are competitive, compliant, data-driven, and aligned with our mission to support physicians, non-physician providers, and staff.
You’ll work closely with HR, Payroll, Care Centers, and external vendors to deliver high-quality programs, support day-to-day operations, analyze data, and enhance the employee experience through clear communication and thoughtful program design.
This role reports directly to the Vice President of Human Resources and provides a unique opportunity to make a meaningful impact in a dynamic healthcare organization.
Key Responsibilities include:
Benefits Administration & Compliance
- Manage daily administration of medical, dental, vision, life, disability, and voluntary benefit programs.
- Partner with the VP of HR to evaluate plan performance, utilization, and market data.
- Serve as primary contact for benefits brokers and insurance vendors.
- Maintain accurate data in HRIS and coordinate with Payroll and HR Operations.
- Lead annual Open Enrollment, including materials, communication, and employee education.
- Ensure compliance with ACA, ERISA, COBRA, HIPAA, and other regulations; conduct regular audits.
- Reconcile benefit invoices and verify payroll deductions.
- Provide benefit education and support to HRBPs, employees, and Care Centers.
Compensation Administration & Analysis
- Support development and maintenance of Advocare’s home-office compensation strategy.
- Conduct compensation analyses, evaluate roles, and monitor pay practices.
- Maintain internal and external compensation data in partnership with HRBPs.
- Partner with Payroll & Compliance to ensure Provider compensation meets regulatory requirements.
- Monitor compliance with wage and hour regulations.
Learning & Development
- Support new hire orientation, leadership training, and on-demand learning initiatives.
- Track training metrics and identify opportunities to enhance content and delivery.
Data, Reporting, & Employee Insights
- Prepare benefits and compensation analyses for Care Center Health Checks.
- Administer the exit interview process and analyze trends.
- Partner with VP of HR on employee engagement survey design and data interpretation.
- Provide clear reporting and insights to support decision-making and program improvement.
Communication & Program Support
- Develop user-friendly materials explaining benefits, compensation, and learning programs.
- Draft employee communications, FAQs, and training guides.
- Ensure consistent messaging across Care Centers in collaboration with HRBPs.
What You Bring
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 7–10 years of progressive HR experience, including at least 3 years focused on benefits and compensation
- Strong technical expertise in employee benefits, compensation, and HR compliance
- Experience working with HRIS platforms (Paylocity experience is a plus)
- Advanced Excel proficiency and strong data analysis skills
- Excellent communication skills, with the ability to translate complex information into clear, practical guidance
Preferred Qualifications
- Experience supporting self-funded health plans or Reference-Based Pricing (RBP) models
- Master’s degree and/or professional certifications (SPHR, SHRM-SCP, CEBS, CCP)
- Prior experience in healthcare and/or multi-site organizational environments
Work Environment & Schedule
- Full-time, exempt role.
- Standard schedule: Monday–Friday, 8:30 am–5:30 pm (flexibility for occasional on-site needs).
- Hybrid role: primarily remote, with regular travel to the corporate office in Marlton, NJ, and occasional travel to Care Centers in NJ, PA, DE, and future markets. Candidates should be located within driving distance of Marlton, NJ.
The anticipated salary range for this role is $140,000 - $150,000, depending on a variety of factors such as skills, experience, and education. In addition, Advocare offers a comprehensive benefits package that includes multiple medical and prescription coverage options; dental and vision plans; Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs); and a range of voluntary insurance offerings such as critical illness, cancer, accident, hospital indemnity, disability, and life/AD&D coverage. Employees also have access to a 401(k) retirement savings plan, paid time off (PTO), commuter benefits, and group auto and homeowners insurance. Additional information about eligibility and enrollment will be provided during the hiring process.
Advocare is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under federal, state, or local law. Reasonable accommodations are available upon request.
Salary : $140,000 - $150,000