What are the responsibilities and job description for the Information & Referral Specialist position at ADVOCAP?
JOB REQUIREMENTS: We are hiring. Join a team that makes a difference!
ADVOCAP, Inc., is an established, recognized leader with over 50 years
of experience in delivering effective anti-poverty and self-sufficiency
programs and services. We are a private, nonprofit Community Action
Agency committed to our mission of \"creating opportunities for people
and communities to reduce poverty and increase self-sufficiency.\"
Information & Referral Specialist - Fond du Lac ADVOCAP is seeking a
highly motivated individual who wants to have a positive impact on the
lives of people who are struggling with poverty, homelessness, and other
barriers to self-sufficiency. This position will have an essential role
in ADVOCAP\'s Opportunity Center in Fond du Lac. After individuals
become familiar with how the Center operates and its resources, they are
connected to the I&R Specialist. The I&R Specialist conducts and
documents a cursory needs assessment to determine immediate needs and
how ADVOCAP and other community resources can address those needs.
Individuals are then connected to resources, with follow-up, to ensure
access and results. After immediate needs are addressed and they are
more stabilized, individuals become engaged with the Opportunity Center
Supervisor for longer-term self-sufficiency planning and case management
services. Responsibilities Include: Work as a team member with the
Center Assistant to handle unscheduled individuals who enter the Center.
Meet with individuals to assess individual needs, reach agreement on a
course of action, and connect individuals with resources. Advocate for
individuals to obtain needed services and identify service gaps.
Document client needs and services provided in ADVOCAP\'s database.
Conduct first phase of Medicaid 1915i for those who are eligible and
unhoused. Celebrate client successes. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: Job Requirements: Must have a bachelor\'s degree in the
human services field, and/or experience in a human services position.
Knowledge of general community resources; awareness of the causes and
conditions of poverty; and demonstrated ability to advocate for
individuals, while maintaining strong connections in the community.
Ability to treat clients and staff with dignity and respect, and
consistent with ADVOCAP\'s Corporate Values. Knowledge and understanding
of needs pertaining to those who are homeless, living in poverty, and/or
experiencing crises. Ability to develop as an informed and respected
resource for those in need. Skills in interviewing, assessing needs and
barriers, planning reachable steps to remediate crises, and developing
and maintaining partner relationships. Demonstrated reliable attendance
and professional work ethic Acceptable drug screen and comprehensive
background check required \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply In
Person: ADVOCAP, Inc. 19 W 1st Street Fond du Lac, WI 54935 Mail a Rsum:
ADVOCAP Inc., Human Resources PO Box 1108, Fond du Lac, WI 54936-1108
E-Mail a Rsum: hr@advocap.org Apply Online: www.advocap.org Fax a Rsum:
Confidential FAX: 920-927-9930 Other: How to Apply: Submit a resume and
include a cover letter that highlights your relevant background and
desire for the position. Applications should be received by Wednesday,
September 24, 2025. Applications will continue to be received and
reviewed until this position is filled. Women, minorities, and those
with disabilities are encouraged to apply Contact Us: ADVOCAP Inc.,
Human Resources PO Box 1108, Fond du Lac, WI 54936-1108 Email:
hr@advocap.org Confidential FAX: 920-927-9930 ADVOCAP, Inc. is an
Affirmative Action and Equal Opportunity Employer
ADVOCAP, Inc., is an established, recognized leader with over 50 years
of experience in delivering effective anti-poverty and self-sufficiency
programs and services. We are a private, nonprofit Community Action
Agency committed to our mission of \"creating opportunities for people
and communities to reduce poverty and increase self-sufficiency.\"
Information & Referral Specialist - Fond du Lac ADVOCAP is seeking a
highly motivated individual who wants to have a positive impact on the
lives of people who are struggling with poverty, homelessness, and other
barriers to self-sufficiency. This position will have an essential role
in ADVOCAP\'s Opportunity Center in Fond du Lac. After individuals
become familiar with how the Center operates and its resources, they are
connected to the I&R Specialist. The I&R Specialist conducts and
documents a cursory needs assessment to determine immediate needs and
how ADVOCAP and other community resources can address those needs.
Individuals are then connected to resources, with follow-up, to ensure
access and results. After immediate needs are addressed and they are
more stabilized, individuals become engaged with the Opportunity Center
Supervisor for longer-term self-sufficiency planning and case management
services. Responsibilities Include: Work as a team member with the
Center Assistant to handle unscheduled individuals who enter the Center.
Meet with individuals to assess individual needs, reach agreement on a
course of action, and connect individuals with resources. Advocate for
individuals to obtain needed services and identify service gaps.
Document client needs and services provided in ADVOCAP\'s database.
Conduct first phase of Medicaid 1915i for those who are eligible and
unhoused. Celebrate client successes. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: Job Requirements: Must have a bachelor\'s degree in the
human services field, and/or experience in a human services position.
Knowledge of general community resources; awareness of the causes and
conditions of poverty; and demonstrated ability to advocate for
individuals, while maintaining strong connections in the community.
Ability to treat clients and staff with dignity and respect, and
consistent with ADVOCAP\'s Corporate Values. Knowledge and understanding
of needs pertaining to those who are homeless, living in poverty, and/or
experiencing crises. Ability to develop as an informed and respected
resource for those in need. Skills in interviewing, assessing needs and
barriers, planning reachable steps to remediate crises, and developing
and maintaining partner relationships. Demonstrated reliable attendance
and professional work ethic Acceptable drug screen and comprehensive
background check required \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply In
Person: ADVOCAP, Inc. 19 W 1st Street Fond du Lac, WI 54935 Mail a Rsum:
ADVOCAP Inc., Human Resources PO Box 1108, Fond du Lac, WI 54936-1108
E-Mail a Rsum: hr@advocap.org Apply Online: www.advocap.org Fax a Rsum:
Confidential FAX: 920-927-9930 Other: How to Apply: Submit a resume and
include a cover letter that highlights your relevant background and
desire for the position. Applications should be received by Wednesday,
September 24, 2025. Applications will continue to be received and
reviewed until this position is filled. Women, minorities, and those
with disabilities are encouraged to apply Contact Us: ADVOCAP Inc.,
Human Resources PO Box 1108, Fond du Lac, WI 54936-1108 Email:
hr@advocap.org Confidential FAX: 920-927-9930 ADVOCAP, Inc. is an
Affirmative Action and Equal Opportunity Employer
