What are the responsibilities and job description for the Business Development position at Adventures by Dawn LLC?
Adventure Tours is a luxury charter bus company headquartered in Accokeek, Maryland, with additional locations in NC, NY, PA & VA. We are looking for a business development and marketing manager to join our growing team. The primary role for this position is day-to-day incoming sales and marketing responsibilities. The position can grow, and we are looking for you to take on additional tasks to help Adventure Tours continued growth and development.
Each position within Adventure Tours comes with set goals and expectations. Below are the requirements and responsibilities for the position.
Requirements:
- Excellent analytical and communication skills, both verbal and written
- Organized and detail-oriented
- Ability to handle difficult client interactions
- Must be a "self-starter" with strong organizational skills and demonstrated ability to prioritize
- Must be computer-savvy; having used Coach Manager software in the past is a plus
- Customer service experience
- Transportation/tourism experience is a plus
- Ability to successfully negotiate
- Two years of sales experience
- Experience with bid writing is a plus
Responsibilities:
- Entry of incoming sales requests into our customer database
- Responding to quotes received within 2 hours
- Answer phone calls and provide charter quotes to customers
- Follow up with customers on any needs or requirements to close a sale(s)
- Act as company liaison to passengers, clients, and partners
- Assist in enhancing the sales process for better organization and closing ratios
- Assist in updating company profiles and sites
- Create reports needed for management
- Create/follow up on marketing opportunities
- Assist in generating outside sales leads
- Attend transportation/tourism networking functions as they are scheduled
- Assist with proposal & bid writing
- Other tasks as assigned