Manager, Revenue Analytics (The Dalles, OR)

Job Description

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community.

Job Summary

Leads day-to-day operations of the Revenue Management department to maximize reimbursement and reduce denials through data-driven insight, payer engagement, revenue cycle collaboration and operational improvement. Serves as a key liaison between Finance, Hospital operators, Payer Relations, Case Management, Utilization Management, Patient Access, Patient Financial Services, Revenue Integrity and other Revenue Cycle functions to ensure contract compliance, mitigate revenue risk, and strengthen payer accountability.

Job Requirements

Education and Work Experience:

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' related experience in Revenue Cycle Management and/or Managed Care contracting and analysis: Preferred
• One year of leadership experience: Preferred
  
  

Essential Functions

• Directs the weekly High Dollar Review process across multiple hospitals, coordinating with Patient Access, Case Management, Utilization Management, Billing, Patient Financial Services, and other revenue cycle disciplines to surface systemic gaps and improve reimbursement.
• Leads denial management strategy, including root cause analysis, denial prevention initiatives, and tracking resolution performance across all payer types.
• Coordinates with all stakeholders to ensure timely appeal submission and to strengthen payer accountability for overturning inappropriate denials.
• Monitors denial trends to identify systemic issues and drives corrective action to improve reimbursement outcomes.
• Identifies and removes barriers to clean claims, timely payment, and full reimbursement.
• Serves as key liaison between Finance, Payer Relations, Case Management, Utilization Management, and Revenue Cycle to ensure contracts are optimized, compliance maintained, and reimbursement risk mitigated.
• Collaborates in payer escalation and Joint Operating Committee forums, presenting data-driven cases to secure authorization processes, correct DOFR misalignments, and resolve denials.
• Oversees contract performance analytics, ensuring payer adjudication aligns with negotiated terms and flagging discrepancies.
• Reviews Aged Trial Balance (ATB) to identify reimbursement risks by payer behaviors, service line, and internal deficiency trends.
• Assist the Finance team to prepare and analyze AR Reserve, identifying trends that significantly impact net revenue.
• Builds, coaches, and mentors a high-performing analytics team that integrates clinical and financial insights to improve net revenue yield.
• Ensures timely completion of performance reviews, orientation, compliance training, and continuing education for staff. Maintains a supportive work environment through effective selection, orientation, management, and staff development.
• Interviews, hires, and trains employees in a timely manner.
• Performs other job-related duties as assigned.
  
  

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

The estimated base pay for this position is $132,384 to $198,577. Additional individual compensation may be available for this role through years of experience, differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.