What are the responsibilities and job description for the Concierge Guest Ambassador position at AdventHealth Ocala?
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days offer from Day One
- Career Development
- Whole Person Wellbeing Resources
Our promise to you:
Schedule: PRN, as needed
Shift: 4am to 1:30pm as needed.
The community you’ll be caring for: West Florida Division (Remote)
The role you’ll contribute:
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
Qualifications
The value you’ll bring to the team:
- Greets each patient warmly and professionally
- Proficiency in Internet searching functions and basic math functions.
- Self-motivation, quick thinking and problem-solving abilities.
The expertise and experiences you’ll need to succeed:
- Proof of High School or GED Diploma is required
- One year of customer service experience is preferred
- One year of relevant healthcare experience is preferred
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
