What are the responsibilities and job description for the PBX Operator PRN position at AdventHealth Hendersonville?
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: PRN
Shift : Day
Location: 100 Hospital Drive, Hendersonville, NC 28792
The community you'll be caring for: AdventHealth Hendersonville
- Convenient access, with locations across Western North Carolina
- Beautiful mountain scenery
- Plentiful opportunities for outdoor adventurers, including hiking, zip lining and white-water rafting
- Historic towns and cities full of specialty shops, art galleries and unique restaurants
- Fresh produce available at farmers markets and U-picks
- Special events to enjoy in every season
The role you'll contribute:
Responsible for operating the communication area of the hospital. This role routes incoming calls, assists with long-distance calls for patients and doctors, and may handle all overhead paging. This position also ensures that all emergency codes and alarms, such as fire, trouble, medical gas, emergency weather, pharmacy, and generator alarms, are managed according to established hospital policies and procedures. Additionally, this position supports the hospital's communication needs by maintaining a high level of service and diligently performing assigned tasks.
The value you'll bring to the team:
- Contacts key personnel after hours as needed.
- Maintains an operational call log of all activities, requests, and issues.
- Cultivates accurate knowledge of hospital disaster codes and announces them efficiently according to procedure.
- Projects a positive and helpful demeanor while working with patients, visitors, physicians, and staff.
- Communicates effectively with patients, families, and healthcare team members.
Qualifications
The expertise and experience you'll need to succeed:
- High School Grad or Equivalent [Required]
- 1 Year of experience in switchboard operations [Required]
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Operations
Organization: AdventHealth Hendersonville
Schedule: Per Diem
Shift: 1 - Day
Req ID: 25044417
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
