Senior Epic Applications Analyst

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

900 HOPE WAY

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Job Description:

Develops system design, including functional specifications, and implements strategies based on specific operational needs. Analyzes business and user needs, documents business requirements, defines benefits, and estimates costs at an advanced level. Configures application changes according to standards and documents application changes, testing plans, testing results, and project requirements. Performs unit, system, and integration testing per standards and documents outcomes. Optimizes, maintains, and supports applications/systems as required, providing on-call support and troubleshooting complex production issues. Communicates application issues with vendors and responds to issues while on call within 30 minutes of being contacted. Leads collaboration and communications with internal and external stakeholders. Identifies data integrity issues, analyzes data and process flows for improvement opportunities, and performs data analysis using technical tools. Creates and provides documentation related to revenue and administrative systems solutions and trains customers on revenue cycle applications. Oversees projects with minimal supervision, including planning, design, execution, and ongoing monitoring to ensure successful completion and meeting deadlines. Serves as a primary mentor, providing technical guidance and oversight, and acting as a point of escalation and technical expert. Performs other duties as assigned. Analyzes operational requirements and system capabilities to propose effective solutions.Knowledge, Skills, and Abilities:

• Knowledge of software development, revenue cycle systems implementation, and systems development lifecycle. [Required]
• Displays strong customer service skills. [Required]
• Strong interpersonal and teamwork skills. [Required]
• Conceptual and practical understanding of various training techniques for users with various learning styles. [Required]
• Advanced knowledge of HL7 concepts and operating within an Integrated HealthCare applications environment. [Required]
• Advanced ability to manage multiple tasks within deadline constraints. [Required]
• Intermediate CCL/SQL knowledge and relational database knowledge. [Required]
• Ability to work with no supervision while supervising people and projects. [Required]
• Working knowledge of ITIL principles. [Preferred]

Education:

• Bachelor's [Required]

Field of Study:

• Healthcare, IT, or Computer Science

Work Experience:

• 3 in developing training materials for users of various skill level and documenting workflow design and identify areas for improvement [Required]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$66,170.74 - $123,073.07

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.