What are the responsibilities and job description for the Patient Registration Coordinator Winterhaven position at AdventHealth Centra Care?
Patient Registration Coordinator - AdventHealth CentraCare
All the benefits and perks you need for you and your family:
- Up to $2000 Sign-on Bonus, when applicable
- Benefits and Paid Time Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Unless specified, you would follow a Week A / Week B rotation that looks as follows:
- Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm
- Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm
Location: 7375 Cypress Gardens Blvd, Winter Haven, Fl 33884
The community you'll be caring for:
- AdventHealth CentraCares board-certified physicians provide adult and pediatric care when you need it
- Our urgent care clinics are open 7 days a week and can treat a wide range of non-life-threatening conditions
- We are equipped with x-ray, prescription, and lab services
- CentraCare is the affordable alternative to the emergency room for urgent conditions like broken bones, infections, allergies, stomach problems and pediatric concerns
The role you'll contribute:
Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patients first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.
The value you'll bring to the team:
- Drives customer service initiatives by creating and owning the patient experience
- Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
- Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
- Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
- Obtains client information for workers comp and corporate accounts, and verifies authorization and service(s) requested
Qualifications
The expertise and experiences you'll need to succeed:
- High school diploma or GED equivalent
- Active BLS (Basic Life Support) certification
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Centra Care
Schedule: Full-time
Shift: 1 - Day
Req ID: 25042365
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
