What are the responsibilities and job description for the Patient Registration Coordinator Urgent Care position at AdventHealth Centra Care?
Patient Registration Coordinator - AdventHealth Centra Care
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-Time
Shift Two week rotating schedule, M-F three (3) days on, two (2) off with working hours being 8:00 AM - 8:00 PM, and rotating weekends required with Sat. & Sun. hours being 8:00 AM - 5:00 PM
Location: 3708 SW COLLEGE RD, Ocala, 34474
The role you'll contribute:
Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.
The value you'll bring to the team:
- Participates in departmental performance improvement initiatives.
- Other duties as assigned.
- Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
- Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
- Drives customer service initiatives by creating and owning the patient experience.
- Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.
The expertise and experiences you'll need to succeed:
Minimum qualifications:
- High School Diploma or equivalency
Preferred qualifications:
- Previous customer service experience
- Prior pediatric experience (for Kids Urgent Care Centers)
- Cardio Pulmonary Resuscitation (CPR)
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Centra Care
Schedule: Full-time
Shift: 1 - Day
Req ID: 25040638
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
