YB Mentor

SUMMARY

The primary purpose of this position is to serve as a mentor to students. The YouthBuild Mentor assists students in learning to balance personal and academic life and succeed within YBE’s curriculum. In addition, the incumbent provides information about services and resources and initiates social and educational opportunities to provide an integrated learning experience for students.

All activities must support Advantix’s strategic goals and objectives and produce results that accomplish the goals of the overall organization.

The YouthBuild Mentor is a grant-funded job.  A grant-funded job is a position that is financed through external funding, usually provided by government agencies, nonprofits, or private organizations. These roles exist as long as the grant funds are available and may be temporary or subject to renewal.

ESSENTIAL JOB FUNCTIONS  

Primary areas of responsibility and tasks that may typically be expected include but are not limited to:

• Assists students throughout the year with academic and personal life skill-building by providing peer academic advising and academic support.
• Makes referrals to resources as appropriate in both routine and emergency.
• Serves as a role model for students by encouraging and modeling a successful balance of academic and personal life.
• Maintains a strong presence within the community by keeping office hours, being available during high-need periods, and sending emails.
• Takes initiative to get to know and contact students both individually and as a group by checking in on them, especially new enrollees several times a month.
• Maintains an active and visible role and is available and approachable for students.
• Disseminates information about events and policies and processes to students by hanging reminder posters and through emails.
• Facilitates purposeful and relevant programs and activities for students, including educational hangouts per semester.
• Performs other related duties as assigned.

BEHAVIORAL COMPETENCIES

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with sensitive topics and/or irate customers.

Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority. Uses appropriate judgment & decision making in accordance with level of responsibility.

Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all the organization’s commitments to customers/residents by providing helpful, courteous, accessible, responsive and knowledgeable customer service.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; establishes rapport when working with others.

Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains friendly demeanor; values the contributions of others.

Results Orientation: Consistently delivers required agency results; sets and achieves achievable, consistently complies with quality standards, and meets deadlines; maintains focus on Agency goals.

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the Agency to maintain the public’s trust.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.

EDUCATION, EXPERIENCE AND/OR CERTIFICATION

• GED or High School Diploma
• Alumni from the YouthBuild program (candidate must have successfully completed the YouthBuild program)
• Served on the leadership team (Preferably)
• Possession of valid Indiana Driver’s License. Possession of valid Indiana Driver’s License. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB COMPETENCIES:

• Substantial knowledge of YouthBuild policies and procedures.
• Excellent public speaking, listening and written communication skills.
• Organized, capable of handling multiple requests and task, detail oriented, excellent at follow-through and ability to meet deadlines.
• Experience with data entry, reporting and management.
• Must have a deep respect for the ideas and intelligence of young adults.
• Friendly, approachable attitude; seeks to nurture relationships with students, staff, and community partners.
• Strong technology skills including computer hardware, Microsoft Office Suite, SharePoint,
• Desktop Publishing, Social Networking, and web-based software systems.

COMPUTER AND ADMINISTRATIVE SKILLS

To perform this job successfully, an individual should have average abilities using computer software such as MS Word, and Outlook and should be capable of using internet resources for research and developing reports.  Proficient in operating and troubleshooting personal and laptop computers. Ability to learn other computer software programs as required by assigned tasks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Operate motor vehicle to visit various sites and properties. Frequently move about the interior and exterior of assigned property.  Work in a variety of conditions and locations including on ladders, rooftops, confined areas, underground spaces, etc.  Lift and carry items weighing in excess of 50 pounds.

Salary : $16