Description

SUMMARY

The primary purpose of this position is to perform a variety of tasks to improve and maintain the physical quality of the assigned properties. The incumbent performs general work to clean and prepare property grounds and units, maintain landscaping, and light maintenance duties. This position might also require using a variety of hand-held tools when required.

All activities must support Advantix’s strategic goals and objectives and produce results that accomplish the goals of the overall organization.

ESSENTIAL JOB FUNCTIONS  

Primary areas of responsibility and tasks that may typically be expected include but are not limited to:

• Utilizes maintenance and gardening tools and equipment to complete daily tasks.
• Cleans and clears debris from property grounds.
• Cleans and makes ready apartment units as needed.
• Performs cleaning and upkeep of common areas and property as needed, including but not limited to wet and dry mopping floors, windows, cleaning and sanitizing surfaces, removing trash and debris.
• Patrols grounds, common areas and parking facilities. Identifies and reports maintenance hazards or other property condition concerns.
• Performs general labor work as assigned including loading, unloading, and moving materials.
• Completes all assigned tasks in a timely and efficient manner.
• Operates a variety of tools while adhering to safety protocols.
• Ensures tools are cleaned and stored properly.
• Ensures regulated and proper gloves, safety glasses and clothing are worn.
• Complies with all applicable codes, regulations, governmental agency, and Company directives related to building operations and work safety.
• Assists the Maintenance Technician when needed.
• May interact with tenant’s day to day.
• Performs other related duties as assigned.

BEHAVIORAL COMPETENCIES

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with sensitive topics and/or irate customers.

Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity. Uses appropriate judgment & decision making in accordance with level of responsibility.

Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all the organization’s commitments to customers/residents by providing helpful, courteous, accessible, responsive and knowledgeable customer service.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; establishes rapport when working with others.

Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains friendly demeanor; values the contributions of others.

Results Orientation: Consistently delivers required results; sets and achieves achievable, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals.

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the organization to maintain the public’s trust.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.

Qualifications

EDUCATION, EXPERIENCE AND/OR CERTIFICATION

• High School Diploma or G.E.D. required as well as six months of relevant experience in construction or maintenance. An equivalent combination of education and experience may be considered. 
• Possession of valid Indiana Driver’s License.  

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB COMPETENCIES:

• Must have physical strength, hand-eye coordination, and endurance.
• Must have physical ability to work in all weather conditions.
• Knowledge of workplace safety and fire prevention techniques.
• Ability to multi-task using independent judgement.
• Ability to work independently as well as with other personnel and management.
• Ability to perform physical labor, operate tools and machinery, lift at least 80 lbs. and work in a variety of conditions and climates.
• Knowledge prioritizing work assignments.
• Demonstrated prompt, regular work attendance.
• Some tools and machines are computerized, requiring technical knowledge.
• Excellent oral communication.
• Demonstrated prompt regular work attendance.
• Positive attitude and work ethic.

COMPUTER AND ADMINISTRATIVE SKILLS

To perform this job successfully, an individual should have average abilities using computer software such as MS Word, and Outlook and should be capable of using internet resources for research and developing reports.  Proficient in operating and troubleshooting personal and laptop computers. Ability to learn other computer software programs as required by assigned tasks. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequently move about the interior and exterior of assigned property. Work in a variety of conditions. Must have the ability to stand, bend, squat and lift and carry items weighing more than 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves the normal risks or discomforts associated with an outdoor work environment. The employee may be exposed to hazardous conditions and weather extremes.