What are the responsibilities and job description for the Product Engineer position at Advantest America?
Job Description:
Advantest develops, manufactures, and markets advanced semiconductor test solutions, including Pick-and-Place (P&P) handlers and Die Level Probers (DLP) from Device Handling (DH) team. Our innovative technologies help semiconductor manufacturers improve test efficiency, reduce test costs and accelerate product deployment. Driven by technical excellence, innovation, and customer focus, Advantest delivers world-class solutions worldwide.
The Product Engineer (PE) is responsible for the full lifecycle of DH products - handler and probers - from customer engagement and requirements definition through product development, deployment, validation, and post-sales support. This role requires a strong combination of hardware and software aptitude, cross-functional coordination, and the ability to collaborate effectively with global development teams.
The ideal candidate is an effective communicator with good people skills, capable of managing multiple projects in a fast-paced environment across different departments/customers in different time zones, driving product development efforts, willing and able to travel domestically and internationally to support customers globally, requiring flexible work hours.
Responsibilities:
Product Development & Customer Support
- Partner with customers and account teams to capture, document, and communicate product handling requirements to R&D. Convert customer requirements and schedules into development plans.
- Create and maintain customer relationships to encourage closer collaboration, gather meaningful feedback and identify potential business opportunities
- Develop and maintain specifications for DH platforms and product families.
- Support product design, prototyping, validation, and DFMA activities. Evaluate prototypes, drive design improvements, and enhance product reliability and safety.
- Lead failure analysis investigations, publish findings, and implement corrective actions.
- Support New Product Introduction (NPI) activities, and lead customer-driven continuous improvement initiatives.
- Identify and develop innovative product concepts and support commercialization with R&D.
Support Field Service Teams
- Collect, analyze, and present handler performance data.
- Provide site preparation guidance and recommendations.
- Support installation, commissioning, troubleshooting, and repair activities at customer sites.
- Develop and deliver technical training to field support teams.
Key Competencies
Leadership
- Lead customer and product improvement initiatives, ensuring sustained progress. Set clear goals, priorities, and expectations while driving team accountability and execution.
- Resolve conflicts effectively through collaboration and escalation when appropriate.
Results Orientation
- Make decisions focused on business and customer outcomes.
- Apply analytical problem-solving skills to complex and ambiguous technical challenges.
Communication
- Communicate technical and business concepts effectively through documentation, presentations, and product demonstrations tailored to diverse audiences.
Organization & Execution
- Apply structured methodologies to plan, execute, and coordinate projects across functions, teams, and geographies.
Physical requirements:
- Ability to lift 25 pounds without assistance.
- Ability to work within and around machinery, including bending, reaching, and positioning in confined spaces.
- Perform equipment installation, maintenance, and repair activities requiring frequent bending, kneeling, twisting, and full-body mobility.
- Move parts and equipment as required, with assistance available for items exceeding 25 pounds.